Open m-natarajan opened 3 weeks ago
Triggered auto assignment to @abekkala (Bug
), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.
Triggered auto assignment to @yuwenmemon (AutoAssignerNewDotQuality
)
This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989
Hi, I am Jakub from Callstack - expert contributor group. I’d like to work on this job
Hasn't happened to me today 🤞
@garrettmknight yeah yesterday I was trying to reproduce that and didn't happen to me, I also tried few previous versions and also didn't happened.
I was unable to reproduce this.
Happening to me now, happened once yesterday too, Version 9.0.51-3 . I'm gonna snag this from ya @abekkala @kubabutkiewicz or @jjcoffee are you able to reproduce? When I'm white-screened I can't open the js console to get more details.
One possible factor might be that I had just opened my computer for the morning. I used to have many issues that happened after I closed my computer then reopened (not just put screen to sleep)
Refreshing the screen brought it back. I was on unstable wifi at/around the time so that could have played a factor.
Job added to Upwork: https://www.upwork.com/jobs/~021848775677653540903
Triggered auto assignment to Contributor-plus team member for initial proposal review - @jjcoffee (External
)
Hmm tricky one! I can't repro so far, but do we have a sense of roughly how long it takes for the white screen to show up?
Navigate elsewhere and do some other stuff….
Also, I assume this step means the app is minimised and other apps are being used? So it's not happening while the app is actually in use.
a sense of roughly how long it takes for the white screen to show up?
iirc it showed up as fully white very soon after I opened my computer in the morn. I can't remember taking any actions beforehand.
My wifi/internet has been particuarly shitty the past week or so (cut's out frequently on my computer at home but not my partner's ¯_(ツ)_/¯ )
If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!
Version Number: 9.0.42-0 Reproducible in staging?: Needs reproduction Reproducible in production?: Needs Reproduction If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @garrettmknight Slack conversation: https://expensify.slack.com/archives/C05LX9D6E07/p1727792321283919
Action Performed:
Expected Result:
App loads and performs as normal
Actual Result:
App is blank and white
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
Screenshots/Videos
whiteout-logs-2024-10-01 12_54_57.569.txt
https://github.com/user-attachments/assets/425395f7-b2cf-4f83-98ea-be51c1b2d78f
second-whiteout-logs-2024-10-01 14_14_15.061.txt
onyx-state.txt
Add any screenshot/video evidence
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Issue Owner
Current Issue Owner: @jjcoffee