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Welcome to New Expensify: a complete re-imagination of financial collaboration, centered around chat. Help us build the next generation of Expensify by sharing feedback and contributing to the code.
https://new.expensify.com
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Sign up - Central pane is blank after logging in with a new Expensifail account #50549

Open IuliiaHerets opened 2 days ago

IuliiaHerets commented 2 days ago

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Version Number: 9.0.47-1 Reproducible in staging?: Y Reproducible in production?: N Email or phone of affected tester (no customers): applausetester+pso@applause.expensifail.com Issue reported by: Applause Internal Team

Action Performed:

Precondition:

  1. Go to staging.new.expensify.com
  2. Log in with a new private domain account (Expensifail account).

Expected Result:

Central pane will open Concierge chat.

Actual Result:

Central pane is blank after logging in with a new Expensifail account.

Workaround:

Unknown

Platforms:

Screenshots/Videos

https://github.com/user-attachments/assets/c8d9cf08-9dc9-4e8a-96ad-cca497eb9e99

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melvin-bot[bot] commented 2 days ago

Triggered auto assignment to @VictoriaExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

melvin-bot[bot] commented 2 days ago

Triggered auto assignment to @youssef-lr (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

melvin-bot[bot] commented 2 days ago

💬 A slack conversation has been started in #expensify-open-source

github-actions[bot] commented 2 days ago

:wave: Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.
youssef-lr commented 1 day ago

Going to try reproducing locally

youssef-lr commented 1 day ago

Can't reproduce on staging

MelvinBot commented 1 day ago

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

wildan-m commented 1 day ago

What about gmail? or how can I test using expensifail account?

cc: @lakchote, @thesahindia

lakchote commented 1 day ago

What about gmail? or how can I test using expensifail account?

cc: @lakchote, @thesahindia

This is not tied to a specific domain, but for private domains in general i.e (@anotherdomain.com etc).

I think the root cause is here.

wildan-m commented 1 day ago

@lakchote Can you reproduce the issue using my previous branch? I cannot replicate it. Are there any specific conditions needed to reproduce it?

lakchote commented 1 day ago

@lakchote Can you reproduce the issue using my previous branch? I cannot replicate it. Are there any specific conditions needed to reproduce it?

Just tested, and I can't reproduce with your branch. Seems like @youssef-lr couldn't either.