[Supportal] Workspace expense does not load when clicked

[stephanieelliott]

Version Number: Reproducible in staging?: Yes Reproducible in production?: Yes If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Stephtestuser1@expensicorp.com Logs: LOGS Expensify/Expensify Issue URL: N/A Issue reported by: @stephanieelliott Slack conversation: https://expensify.slack.com/archives/C07NZ8B1VTQ/p1728500635598069

Action Performed:

1. Support log into a customer account (must be: owner on workspace with at least 1 expense submitted)
2. Click New Expensify
3. Click Search > Expenses
4. Click on expense

Expected Result:

Expense thread should open with a link to workspace chat at the top (see right side of screen in video)

Actual Result:

Page shows endless loading, expense does not load.

Workaround:

None, this is problematic because it's currently the workaround for us to view workspace chats

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [ ] Android: Native
• [ ] Android: mWeb Chrome
• [ ] iOS: Native
• [ ] iOS: mWeb Safari
• [x] MacOS: Chrome / Safari
• [ ] MacOS: Desktop

Screenshots/Videos

https://github.com/user-attachments/assets/6f15bd6a-4602-490e-a121-3cccc128dfe3

[melvin-bot[bot]]

Triggered auto assignment to @dylanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot[bot]]

@dylanexpensify Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot[bot]]

@dylanexpensify Huh... This is 4 days overdue. Who can take care of this?

[dylanexpensify]

Tackling this evening!