Workspace - WS can't be deleted after Expensify cards was disabled

[IuliiaHerets]

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Version Number: v9.0.48-0 Reproducible in staging?: Y Reproducible in production?: Y Issue reported by: Applause Internal Team

Action Performed:

Precondition: new private domain account. Workspace with added expensify card (physical or virtual).

1. Go to Workspace > Expensify cards
2. Click on added card > Deactivate card
3. Go to Workspace > More features
4. Disable Expensify cards
5. Delete workspace

Expected Result:

Workspace deleted.

Actual Result:

An error occur during deletion. It says that my ws has expensify card when actually it hasn't. Error Message: Your company has enabled Expensify Cards. Please reach out to [concierge@expensify.com](mailto:concierge@expensify.com) to have the cards removed. Until then, the Workspace cannot be deleted.

Workaround:

Unknown

Platforms:

• [x] Android: Native
• [x] Android: mWeb Chrome
• [x] iOS: Native
• [x] iOS: mWeb Safari
• [x] MacOS: Chrome / Safari
• [x] MacOS: Desktop

Screenshots/Videos

https://github.com/user-attachments/assets/81077181-f12a-4500-be68-f768e6ae6953

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[melvin-bot[bot]]

Triggered auto assignment to @joekaufmanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[IuliiaHerets]

We think that this bug might be related to #wave-collect - Release 2

[IuliiaHerets]

@joekaufmanexpensify FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

[joekaufmanexpensify]

Not overdue. Will triage tomorrow

[joekaufmanexpensify]

Discussing here.

[mountiny]

We would like the modal to looks like this

[joekaufmanexpensify]

@mountiny the more I think about it, I kinda wonder if this one is worth prioritizing right now. Deleting a workspace is in general such a rare action to take. Given this works now the same way it does in OldDot (which is totally fine), I wonder if it's worth just leaving as is for now until we experience a problem from it?

As this isn't really a bug now, and I wonder if it's worth investing resources in changing this design before really anyone is using this feature. What do you think?

[mountiny]

@joekaufmanexpensify I think its still just good to knock it out now, I think its a rare case, but when it happens its annoying, especially given its much more easier now to run into this case than then we required verified domain

[mountiny]

But I think we can make it weekly and maybe @nkuoch would be up for helping with this one

[joekaufmanexpensify]

Fair enough, sounds good. In addition to the deleting workspace case though, there's one other case we should align on. According to the design doc, the user should not be able to toggle off Expensify Card in More features when the workspace is provisioned at all. But in the above video, toggling this off is possible after terminating the workspace's only assigned card.

I'm thinking we intentionally allowed this when the workspace is provisioned (but there are no active cards). Is that right, @mountiny?

[melvin-bot[bot]]

@nkuoch @joekaufmanexpensify this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!