[$250] QBO Desktop – Missing message in admins room after a failed connection

[lanitochka17]

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Version Number: 9.0.49-0 Reproducible in staging?: Y Reproducible in production?: Y If this was caught during regression testing, add the test name, ID and link from TestRail: N/A Email or phone of affected tester (no customers): ponikarchuks+11151024@gmail.com Issue reported by: Applause - Internal Team

Issue found when executing PR https://github.com/Expensify/App/pull/50045

Action Performed:

1. ND: Navigate to https://staging.new.expensify.com/
2. ND: Log in with a new Gmail account
3. ND: Create a workspace
4. ND: Navigate to OD by clicking on Account settings - Domains
5. OD: Navigate to Settings - Workspaces - "Created workspace name" - Connections
6. OD: Upgrade the WS to Collect with the lock icon next to "QuickBooks Desktop"
7. OD: Click on QuickBooks Desktop - Connect to QuickBooks Desktop - Connect to QuickBooks Desktop
8. OD: Attempt to connect to QuickBooks Desktop (the connection will fail)
9. ND: Navigate to the #admins room

Expected Result:

"Failed to sync with QuickBooks Desktop" message shows

Actual Result:

Missing message in #admins room

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [ ] Android: Native
• [ ] Android: mWeb Chrome
• [ ] iOS: Native
• [ ] iOS: mWeb Safari
• [x] MacOS: Chrome / Safari
• [ ] MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

https://github.com/user-attachments/assets/e8809e9b-cdf0-416a-bd45-dc1d52384bad

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021846685325712658805
• Upwork Job ID: 1846685325712658805
• Last Price Increase: 2024-10-16

Issue Owner

Current Issue Owner: @rojiphil

[melvin-bot[bot]]

Triggered auto assignment to @slafortune (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[lanitochka17]

@slafortune FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

[lanitochka17]

We think that this bug might be related to #wave-collect - Release 1

[melvin-bot[bot]]

Job added to Upwork: https://www.upwork.com/jobs/~021846685325712658805

[melvin-bot[bot]]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @rojiphil (External)