Chats are not loading

[m-natarajan]

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Version Number: Reproducible in staging?: Needs reproduction Reproducible in production?: Needs reproduction If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @danielrvidal Slack conversation: https://expensify.slack.com/archives/C05LX9D6E07/p1729093043128909

Action Performed:

1. Log in to an account

   Expected Result:

   Chats should be loading

   Actual Result:

   Nothing seems to be loading except for 1 group message from a user

   Workaround:

   unknown

   Platforms:

   Which of our officially supported platforms is this issue occurring on?

   • [ ] Android: Standalone
   • [ ] Android: HybridApp
   • [ ] Android: mWeb Chrome
   • [ ] iOS: Standalone
   • [ ] iOS: HybridApp
   • [ ] iOS: mWeb Safari
   • [x] MacOS: Chrome / Safari
   • [ ] MacOS: Desktop

Screenshots/Videos

https://github.com/user-attachments/assets/584a1108-afc7-44f1-ae43-177eac26275e

reportID: 4965327776660162
reportActionID: 
emailList: chronos@expensify.com
accountIDList: 
parentReportActionID: -1
createdReportActionID: 8940465200532021501
clientLastReadTime: 
apiRequestType: write
pusherSocketID: 788991.116710
shouldRetry: true
canCancel: true
authToken: 
referer: ecash
platform: web
api_setCookie: false
email: daniel@expensify.com
isFromDevEnv: false
appversion: 9.0.49-1
clientUpdateID: 2437833525

Add any screenshot/video evidence

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[melvin-bot[bot]]

Triggered auto assignment to @jliexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot[bot]]

Triggered auto assignment to @Gonals (AutoAssignerNewDotQuality)

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[jliexpensify]

I haven't been able to reproduce this one on my own account - it looks like @adhorodyski and @blazejkustra are looking into this?

[Gonals]

I'm not seeing the bug either