Messages sent on staging web are only appearing after navigate away from the report and run OpenReport again

[m-natarajan]

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Version Number: Reproducible in staging?: Needs Reproduction Reproducible in production?: Needs Reproduction If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @muttmuure Slack conversation: https://expensify.slack.com/archives/C05LX9D6E07/p1729266448987419

Action Performed:

1. Log in to web and native app with same account as user A
2. Send messages to User A from user B

Expected Result:

Messages delivered to both the devices at the same time

Actual Result:

Not receiving messages in web on real time but getting push notifications for the same in app. Messages sent on staging web are only appearing after navigate away from the report and run OpenReport again

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [ ] Android: Standalone
• [ ] Android: HybridApp
• [ ] Android: mWeb Chrome
• [ ] iOS: Standalone
• [ ] iOS: HybridApp
• [ ] iOS: mWeb Safari
• [x] MacOS: Chrome / Safari
• [ ] MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

``` { "chatType": "group", "currency": "USD", "description": "", "errorFields": {}, "hasOutstandingChildRequest": false, "hasOutstandingChildTask": false, "isCancelledIOU": false, "isOwnPolicyExpenseChat": false, "isPinned": true, "isWaitingOnBankAccount": false, "lastActionType": "ADDCOMMENT", "lastActorAccountID": 6851710, "lastMentionedTime": "2024-10-16 15:23:27.935", "lastMessageHtml": "that's so weird", "lastMessageText": "could you ping me on Slack if you've replied already? I'll copy the onyx data f…", "lastReadSequenceNumber": 0, "lastReadTime": "2024-10-18 15:24:29.471", "lastVisibleActionCreated": "2024-10-18 15:24:29.471", "lastVisibleActionLastModified": "2024-10-18 15:23:06.471", "nonReimbursableTotal": 0, "notificationPreference": "always", "oldPolicyName": "", "ownerAccountID": 0, "participants": { "778531": { "hidden": false, "notificationPreference": "always", "role": "member" }, "2697693": { "hidden": false, "notificationPreference": "always", "role": "member" }, "6851710": { "hidden": false, "notificationPreference": "always", "role": "member" }, "10160771": { "hidden": false, "notificationPreference": "always", "role": "admin" } }, "permissions": [ "read", "write", "share" ], "policyID": "_FAKE_", "private_isArchived": "", "reportID": "4160486413986541", "reportName": "NewDot Quality Curation", "stateNum": 0, "statusNum": 0, "total": 0, "type": "chat", "unheldTotal": 0, "welcomeMessage": "", "writeCapability": "all", "lastMessageTranslationKey": "", "state": "OPEN", "unheldNonReimbursableTotal": 0 } ``` [logs-2024-10-18 15_34_39.778.txt](https://github.com/user-attachments/files/17446966/logs-2024-10-18.15_34_39.778.txt)

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[melvin-bot[bot]]

Triggered auto assignment to @justinpersaud (AutoAssignerNewDotQuality)

[melvin-bot[bot]]

Triggered auto assignment to @zanyrenney (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989