Expensify / App

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Unknown expense receipt appears after scanning a receipt #51510

Open m-natarajan opened 1 week ago

m-natarajan commented 1 week ago

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Version Number: Reproducible in staging?: needs reproduction Reproducible in production?: needs reproduction If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @justinpersaud Slack conversation: https://expensify.slack.com/archives/C05LX9D6E07/p1729808057159929

Action Performed:

  1. Go to a workspace
  2. Submit an expense
  3. Scan a receipt and submit

    Expected Result:

    Only the expense of the receipt scanned appears

    Actual Result:

    Some unknown expense receipt also appears

    Workaround:

    unknown

    Platforms:

    Which of our officially supported platforms is this issue occurring on?

    • [ ] Android: Standalone
    • [ ] Android: HybridApp
    • [ ] Android: mWeb Chrome
    • [x] iOS: Standalone
    • [ ] iOS: HybridApp
    • [ ] iOS: mWeb Safari
    • [ ] MacOS: Chrome / Safari
    • [ ] MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence [onyx-state 2.txt](https://github.com/user-attachments/files/17527889/onyx-state.2.txt) ![image (5)](https://github.com/user-attachments/assets/2474f0da-7aa4-4894-80a2-115b87a1421e)

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melvin-bot[bot] commented 1 week ago

Triggered auto assignment to @muttmuure (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

melvin-bot[bot] commented 1 week ago

Triggered auto assignment to @techievivek (AutoAssignerNewDotQuality)

MelvinBot commented 1 week ago

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

muttmuure commented 1 week ago

Failed to open report 2301393594199357 Expensify\Libs\Error\ExpError - 4159113a-3199-11ee-be56-0242ac120002 ~~ exceptionJsonCode: '666' exceptionUserMessage: 'No report actions returned in Auth response' exceptionMessage: 'No report actions returned in Auth response' exceptionFile: '/git/releases/expensify.com/d6c337b/lib/ReportAPI.php' exceptionLine: '6324' exceptionCode: '666'
muttmuure commented 1 week ago

@techievivek any ideas why Justin got this auth error?

melvin-bot[bot] commented 6 days ago

@techievivek, @muttmuure Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

muttmuure commented 3 days ago

@tgolen I think this is another good one for an Internal Hot Pick

tgolen commented 3 days ago

I would say, let's not send it internal yet until it can be reproduced. If it can't be reproduced, then we should just close it.

techievivek commented 1 day ago

I checked the logs https://www.expensify.com/_devportal/tools/logSearch/#query=request_id:(%228d7d54870d8936ad-YYZ%22)+AND+timestamp:[2024-10-24T21:16:15.275Z+TO+2024-10-24T23:16:15.275Z]&index=logs_expensify-030873, and it seems like we are not returning any reportActions for this reportID from the Auth.

techievivek commented 1 day ago

We will probably need to run some CQs to understand what's going on here. I am going to create an internal GH and look into it.

techievivek commented 1 day ago

Requested for some info in the GH above.