There are two concierge chats, but one displays the message: "You don't have access to this chat room."

[m-natarajan]

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Version Number: Reproducible in staging?: Needs Reproduction Reproducible in production?: Needs Reproduction If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: If this was caught during regression testing, add the test name, ID and link from TestRail: Email or phone of affected tester (no customers): Logs: https://stackoverflow.com/c/expensify/questions/4856 Expensify/Expensify Issue URL: Issue reported by: @jamesdeanexpensify Slack conversation (hyperlinked to channel name): ts_external_expensify_convert

Action Performed:

1. Initiate a fullstory session with user
2. Observed user have two concierge chat displayed in LHN

Expected Result:

No duplicate chats in LHN

Actual Result:

Two Concierge chats displayed for non-Full story users and one concierge chat says "You don't have access to this chat room."

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• [ ] Android: Standalone
• [ ] Android: HybridApp
• [ ] Android: mWeb Chrome
• [ ] iOS: Standalone
• [ ] iOS: HybridApp
• [ ] iOS: mWeb Safari
• [x] MacOS: Chrome / Safari
• [ ] MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

https://github.com/user-attachments/assets/cdead7ec-cdba-43d3-a0a8-329eb71de046

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[melvin-bot[bot]]

Triggered auto assignment to @muttmuure (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989