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F5Networks / f5-aws-cloudformation

CloudFormation Templates for quickly deploying BIG-IP services in Amazon Web Services EC2
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Referenced templates do not create self-IPs or HA configurations #67

Closed C0missar closed 5 years ago

C0missar commented 5 years ago

Do you already have an issue opened with F5 support?

Github Issues are consistently monitored by F5 staff, but should be considered as best effort only and you should not expect to receive the same level of response as provided by F5 Support. Please open an case with F5 if this is a critical issue.

Description

Describe the problem you're having or the enhancement you'd like to request.

The templates output self-IPs for the public/external and private/internal interfaces, but do not actually create them in the config.
The device pairs come up standalone, not HA (this may be related to issue #63).
There is no password set for admin, nor is there a "quickstart" user with password = AWS Instance ID as described on the Quick Start page.
The license keys entered during the stack build are not assigned to the images.  When executing the "Manual license" option, they must be re-entered.

Template

For bugs, enter the template with which you are experiencing issues below.

f5-existing-stack-across-az-cluster-byol-3nic-bigip.template

Severity Level

For bugs, enter the bug severity level. Do not set any labels.

Severity: <Fill in level: 1 through 5> 1 Severity level definitions:

  1. Severity 1 (Critical) : Defect is causing systems to be offline and/or nonfunctional. immediate attention is required.
  2. Severity 2 (High) : Defect is causing major obstruction of system operations.
  3. Severity 3 (Medium) : Defect is causing intermittent errors in system operations.
  4. Severity 4 (Low) : Defect is causing infrequent interuptions in system operations.
  5. Severity 5 (Trival) : Defect is not causing any interuptions to system operations, but none-the-less is a bug.
mikeshimkus commented 5 years ago

Yes, it does sound a lot like issue 63, which will be fixed in an imminent release.

Can you provide the logs from /var/log/cloud/aws/?

C0missar commented 5 years ago

There is no /var/log/cloud directory on any of the AWS builds.

Stan Ward IT Application Security Architect The Sherwin-Williams Company Cell: 937.344.8342 Stan.Ward@Sherwin.com http://www.sherwin-williams.com

-----"Mike Shimkus" notifications@github.com wrote: ----- To: "F5Networks/f5-aws-cloudformation" f5-aws-cloudformation@noreply.github.com From: "Mike Shimkus" notifications@github.com Date: 2019/02/05 12:08 Cc: "Stan Ward" Stan.Ward@Sherwin.com, "Author" author@noreply.github.com Subject: [EXTERNAL] Re: [F5Networks/f5-aws-cloudformation] Referenced templates do not create self-IPs or HA configurations (#67)

This email originated outside the Company Yes, it does sound a lot like issue 63, which will be fixed in an imminent release.

Can you provide the logs from /var/log/cloud/aws/?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

mikeshimkus commented 5 years ago

What do you have in /config/cloud?

C0missar commented 5 years ago

That directory doesn't exist, either.

Stan Ward IT Application Security Architect The Sherwin-Williams Company Cell: 937.344.8342 Stan.Ward@Sherwin.com http://www.sherwin-williams.com

-----"Mike Shimkus" notifications@github.com wrote: ----- To: "F5Networks/f5-aws-cloudformation" f5-aws-cloudformation@noreply.github.com From: "Mike Shimkus" notifications@github.com Date: 2019/02/05 15:07 Cc: "Stan Ward" Stan.Ward@Sherwin.com, "Author" author@noreply.github.com Subject: [EXTERNAL] Re: [F5Networks/f5-aws-cloudformation] Referenced templates do not create self-IPs or HA configurations (#67)

This email originated outside the Company What do you have in /config/cloud?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

mikeshimkus commented 5 years ago

Then that will be difficult to troubleshoot. I recommend you open a support case with F5. They can escalate to the cloud solutions team if necessary.

C0missar commented 5 years ago

Already done, on ticket #C2917792. But the last ticket I opened (#C2848912, on the same CFT, they told me to open an issue on GitHub (#60), which is still open after two months.

Stan Ward IT Application Security Architect The Sherwin-Williams Company Cell: 937.344.8342 Stan.Ward@Sherwin.com http://www.sherwin-williams.com

-----"Mike Shimkus" notifications@github.com wrote: ----- To: "F5Networks/f5-aws-cloudformation" f5-aws-cloudformation@noreply.github.com From: "Mike Shimkus" notifications@github.com Date: 2019/02/05 15:15 Cc: "Stan Ward" Stan.Ward@Sherwin.com, "Author" author@noreply.github.com Subject: [EXTERNAL] Re: [F5Networks/f5-aws-cloudformation] Referenced templates do not create self-IPs or HA configurations (#67)

This email originated outside the Company Then that will be difficult to troubleshoot. I recommend you open a support case with F5. They can escalate to the cloud solutions team if necessary.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

mikeshimkus commented 5 years ago

That's unfortunate, but the escalation process has been revisited since then and should be understood by all involved now.

We are tracking issue #60 with internal ID #895. When that is released we'll make a note here to let you know. I don't have an ETA on it yet.

C0missar commented 5 years ago

Ok, and thanks for checking. I have a CFT that I think resolves #60 (although it should become a supported template), but it has the same problems as issue #67.

Cheers, Stan

crosbygw commented 5 years ago

Issue resolved in release v4.1.2