Failed to deploy BIG-IP v12 in Azure - Region failure

svensol commented 5 years ago

Description

This is like #104 but using the scripts launched directly from here.

I'm trying to deploy F5 v12.1.3.0.3000, but it's failing saying that the image isn't available in my location. I have deployed this several times in the same subscription/location.

{"telemetryId":"4aade59c-8249-411c-97c7-2273f5be372b","bladeInstanceId":"Blade_74c8cb7090cd4b04b12692c6212f5eb9_0_0","galleryItemId":"Microsoft.Template.2.0.0","createBlade":"DeployToAzure","code":"MarketplacePurchaseEligibilityFailed","message":"Marketplace purchase eligibilty check returned errors. See inner errors for details. ","details":[{"code":"BadRequest","message":"Offer with PublisherId: f5-networks, OfferId: f5-big-ip-best cannot be purchased due to validation errors. See details for more information.[{\"The Publisher: f5-networks does not make available Offer: f5-big-ip-best, Plan: f5-bigip-virtual-edition-best-byol in your Subscription/Azure account’s region: GB.\":\"StoreApi\"}]"}]}

Specifically, the region is "UK South"

Template

https://github.com/F5Networks/f5-azure-arm-templates/tree/master/supported/standalone/1nic/existing-stack/byol

Release v5.5.0.0

Severity Level

For bugs, enter the bug severity level. Do not set any labels.

Severity: 2

mikeshimkus commented 5 years ago

We are tracking this with internal issue #780.

TS-SAI commented 5 years ago

We are also experiencing this issue. Please keep us updated and provide any further details that are available. We have contacted F5 support and nobody is taking ownership of the issue on that end.

f5kuebler commented 5 years ago

We are working on an interim minor release to fix just this issue immediately (next 24hrs) prior to our regularly scheduled R15 release next week. Stay tuned here for the minor release announcement. In the meantime you can use the custom image field to point to a published image in Azure as described in the release notes here: https://github.com/F5Networks/f5-azure-arm-templates/releases/tag/v5.1.0.0 and each of the template READMEs under the 'customImage' parameter description.

crosbygw commented 5 years ago

We have published updates to all BYOL and BIGIQ licensed templates to reflect the correct image names when using version 12 BIG-IP.

https://github.com/F5Networks/f5-azure-arm-templates/tree/v5.5.1.0

svensol commented 5 years ago

Thanks all!! Working a treat!

wmhhayes commented 5 years ago

Is version 13 affected? We ran into the same issue with Marketplace installation of "F5 WAF solution" for both versions 12 and 13.

mikeshimkus commented 5 years ago

Yes, v13 is affected in the WAF solutions. A fix is currently being pushed.

F5Networks / f5-azure-arm-templates