GDM templates offer a field to include a Service Account when Failover or Autoscale deployments are launched.
Above SR got filled because the customer wasn't aware what authorization should be minimal enabled for HA via-api to work.
Not having the right authorization attached to your service accounts makes that deployed BIG-IPs are not able to communicate with GCP over REST-API resulting in not functioning auto-scale or failover.
Template
This counts for all GDM templates who deploy failover via-api and auto-scale.
Proposed Solution
Include the minimum Service Account Authorization in the README.md Service Account field Description and include this in the .yaml file. Also include a note in the .yaml file troubleshooting section.
Severity Level
For bugs, enter the bug severity level. Do not set any labels.
Severity: 4
Severity level definitions:
Severity 1 (Critical) : Defect is causing systems to be offline and/or nonfunctional. immediate attention is required.
Severity 2 (High) : Defect is causing major obstruction of system operations.
Severity 3 (Medium) : Defect is causing intermittent errors in system operations.
Severity 4 (Low) : Defect is causing infrequent interuptions in system operations.
Severity 5 (Trival) : Defect is not causing any interuptions to system operations, but none-the-less is a bug.
Related customer SR: 1-6795128855
GDM templates offer a field to include a Service Account when Failover or Autoscale deployments are launched.
Above SR got filled because the customer wasn't aware what authorization should be minimal enabled for HA via-api to work.
Not having the right authorization attached to your service accounts makes that deployed BIG-IPs are not able to communicate with GCP over REST-API resulting in not functioning auto-scale or failover.
Template
This counts for all GDM templates who deploy failover via-api and auto-scale.
Proposed Solution
Include the minimum Service Account Authorization in the README.md Service Account field Description and include this in the .yaml file. Also include a note in the .yaml file troubleshooting section.
Severity Level
For bugs, enter the bug severity level. Do not set any labels.
Severity: 4
Severity level definitions: