Find an accessible toilet nearby with baby changing facilities.
After selecting a toilet, can you get to the directions and then return to the list and select a different toilet?
Explore the app.
Compensation:
lollipops
warm thanks
promise of a returned favour
Venue:
Pret near the station
Script:
My name is ____, I’m a developer and the application we're working on is a tool to help you find the nearest public toilet when you're out and about in London.
Does that sound like something you'd be willing to try out?
Thank you for helping us today. Just so you know, my colleague will be observing the session today.
I’d like to show you the prototype first. It's not fully complete yet, but I’m going to give you a few tasks to do from the our home page. It's a very free exercise so there are no right or wrong ways of doing things, this is not about you getting something wrong or right, we're looking to learn about the application. So that we know how you're finding it, we want you to talk aloud and tell us whatever you're thinking. And don't be worried about being offensive or repetitive, we're looking for honest feedback. So tell us anything that comes into your mind.
The first task I’d like you to do is find an accessible toilet nearby with baby changing facilities, whenever you're ready, please begin.
Thank you, the next task I'd like you to do is __. (repeat for remaining tasks).
?! Okay, if you were trying to get back to the main page, what would you do?
How did you find using the application? Are there any features you thought were unnecessary or missing? Did anything stick out for you that you’d like to share?
May I ask you a few additional questions about yourself?
What is your occupation?
Do you use apps often?
Have you used similar apps before?
Do you have any questions for me?
The session is now complete, I’d like to thank you for the help you’ve given us to improve our application.
Tasks:
Compensation:
Venue:
Pret near the station
Script:
My name is ____, I’m a developer and the application we're working on is a tool to help you find the nearest public toilet when you're out and about in London.
Does that sound like something you'd be willing to try out?
Thank you for helping us today. Just so you know, my colleague will be observing the session today.
I’d like to show you the prototype first. It's not fully complete yet, but I’m going to give you a few tasks to do from the our home page. It's a very free exercise so there are no right or wrong ways of doing things, this is not about you getting something wrong or right, we're looking to learn about the application. So that we know how you're finding it, we want you to talk aloud and tell us whatever you're thinking. And don't be worried about being offensive or repetitive, we're looking for honest feedback. So tell us anything that comes into your mind.
The first task I’d like you to do is find an accessible toilet nearby with baby changing facilities, whenever you're ready, please begin.
Thank you, the next task I'd like you to do is __. (repeat for remaining tasks). ?! Okay, if you were trying to get back to the main page, what would you do?
How did you find using the application? Are there any features you thought were unnecessary or missing? Did anything stick out for you that you’d like to share?
May I ask you a few additional questions about yourself?
What is your occupation? Do you use apps often? Have you used similar apps before? Do you have any questions for me? The session is now complete, I’d like to thank you for the help you’ve given us to improve our application.