FCP-INDI / fcp-indi.github.io

Github Pages Repo for FCP-INDI
https://fcp-indi.github.io
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📝 Clarify and make obvious how to get help with C-PAC #263

Open shnizzedy opened 2 years ago

shnizzedy commented 2 years ago

Related problem

The Troubleshooting and Help page says

C-PAC is beta software, which means that it is still under active development and has not yet undergone large-scale testing. As such, although we have done our best to ensure a stable pipeline, there may still be a few bugs that we did not catch.

If you find a bug, or would like to request a new feature please visit the GitHub Issues page for CPAC.

If you have a question that is not answered in the User Guide or encounter an issue not covered in the Common Issues and Solutions section below, you should submit it to the C-PAC user forum.

And the quickstart page says

Reporting errors and getting help

Please report errors on the C-PAC github page issue tracker. Please use the C-PAC google group for help using C-PAC and this application.

but there's no mention of help on the landing page, and Mattermost isn't mentioned anywhere in the docs

https://fcp-indi.github.io/docs/latest/search?q=mattermost

Proposed feature

Draft an unambiguous guide to getting user support, and add this guide or a link to it to some persistent element of the documentation (like the footer or sidebar).

Acceptance criteria

Alternatives

No response

Additional context

No response