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FMCorz / moodle-block_xp

A gamification plugin for Moodle allowing students to gain experience points and level up.
https://levelup.plus/?ref=github
150 stars 41 forks source link

500 internal servor error #71

Closed Mautefort closed 6 years ago

Mautefort commented 7 years ago

Good evening,

I really like your plug-in but unfortunately, it doesn't work well all the time in my Moodle. Very often, I can see the related error message when I or the students want to visualise the ranking :

"Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@cursodefrancesonline.com.br to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."

Sometimes it works, and sometimes I have this message. What is it about ?

Thank you for your help.

FMCorz commented 7 years ago

Thanks for the report,

Could you please check your logs to see where the error comes from? Could you give more details regarding the settings? Could you confirm what version of Moodle and PHP you are using?

I'm afraid I can't help much without the information above.

Thanks! Fred

FMCorz commented 6 years ago

Have you found a solution to this problem?

Mautefort commented 6 years ago

Good evening,

Yes, our TI support managed to resolve the problem.

Thank you

2017-08-08 1:01 GMT-03:00 Frédéric Massart notifications@github.com:

Have you found a solution to this problem?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/FMCorz/moodle-block_xp/issues/71#issuecomment-320843952, or mute the thread https://github.com/notifications/unsubscribe-auth/AQCvYeOiuyF912-q_lXp5UeJpFqErMD2ks5sV92MgaJpZM4OaSKT .

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FMCorz commented 6 years ago

Thanks!