TUI Intermittently Fails to Acquire Logos Releases During Install

[andyhunne]

Hi - I'm eagerly testing the 'new' installer (22-logos-30plus branch), and after being able to complete an install successfully a couple of weeks back, now I am presented with this message at the top of the installer:

Welcome to Logos on Linux (4.0.0-alpha.13)
Logos Version: None

If I proceed with the install, it then hangs at 9% progress the message 'Waiting to acquire Logos versions..."

Is there are version I'm supposed to set somewhere in a config file?

[thw26]

So the top corner shows the currently installed version. If there is no installed version, it will report None.

If during the install it is hanging at 9% and is not acquiring the new versions, then that might be an issue on our side.

Could you provide your installer logs?

As an aside, I saw a similar issue in my recent testing but wasn't able to replicate it.

[andyhunne]

Ok - thanks for the feedback. Please let me know if you'd like any details from my environment to assist. I'm running Arch btw.

On Wed, 31 Jul 2024 at 12:07, T. H. Wright @.***> wrote:

So the top corner shows the currently installed version. If there is no installed version, it will report None.

If during the install it is hanging at 9% and is not acquiring the new versions, then that might be an issue on our side.

— Reply to this email directly, view it on GitHub https://github.com/FaithLife-Community/LogosLinuxInstaller/issues/145#issuecomment-2259502079, or unsubscribe https://github.com/notifications/unsubscribe-auth/ACNAPVYG62G5NR45CHTEJPTZPBBEJAVCNFSM6AAAAABLXOTWFWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENJZGUYDEMBXHE . You are receiving this because you authored the thread.Message ID: @.***>

[thw26]

You may missed my edit since you're operating on email:

Could you provide your installer logs?

As an aside, I saw a similar issue in my recent testing but wasn't able to replicate it.

If you want, do let me know if the packages we have set for Arch are sufficient

[andyhunne]

Sorry - yes, the email was truncated. Now for another stupid question - where are the installer logs? I don't see them in the directory... Happy to report the Arch package list you've provided works fine for me.

[n8marti]

where are the installer logs?

~/.local/state/Logos_on_Linux/Logos_on_Linux.log

[andyhunne]

Log below:

2024-07-31 11:27:01 INFO: OS name: arch
2024-07-31 11:27:01 INFO: OS release: rolling
2024-07-31 11:27:01 DEBUG: config.SUPERUSER_COMMAND='pkexec'
2024-07-31 11:27:01 DEBUG: config.PACKAGE_MANAGER_COMMAND_INSTALL='pacman -Syu --overwrite * --noconfirm --needed'
2024-07-31 11:27:01 DEBUG: config.PACKAGE_MANAGER_COMMAND_QUERY='pacman -Q'
2024-07-31 11:27:01 DEBUG: config.PACKAGES='patch wget sed grep cabextract samba glibc samba apparmor libcurl-gnutls winetricks appmenu-gtk-module lib32-libjpeg-turbo wine giflib lib32-giflib libpng lib32-libpng libldap lib32-libldap gnutls lib32-gnutls mpg123 lib32-mpg123 openal lib32-openal v4l-utils lib32-v4l-utils libpulse lib32-libpulse libgpg-error lib32-libgpg-error alsa-plugins lib32-alsa-plugins alsa-lib lib32-alsa-lib libjpeg-turbo lib32-libjpeg-turbo sqlite lib32-sqlite libxcomposite lib32-libxcomposite libxinerama lib32-libgcrypt libgcrypt lib32-libxinerama ncurses lib32-ncurses ocl-icd lib32-ocl-icd libxslt lib32-libxslt libva lib32-libva gtk3 lib32-gtk3 gst-plugins-base-libs lib32-gst-plugins-base-libs vulkan-icd-loader lib32-vulkan-icd-loader'
2024-07-31 11:27:01 DEBUG: config.L9PACKAGES=''
2024-07-31 11:27:01 INFO: Setting 15 variables from config file.
2024-07-31 11:27:01 DEBUG: config.ACTION=<function run_control_panel at 0x762cce334540>
2024-07-31 11:27:01 DEBUG: Attempting to execute ['dialog', '--version']
2024-07-31 11:27:01 DEBUG: Current dialog version: 1.3-20240619
2024-07-31 11:27:01 DEBUG: Minimum dialog version: 20201126. Installed version: 20240619.
2024-07-31 11:27:01 DEBUG: Dialog version is up-to-date.
2024-07-31 11:27:01 DEBUG: Use Python Dialog?: True
2024-07-31 11:27:01 DEBUG: Current persistent config:
2024-07-31 11:27:01 DEBUG: FLPRODUCT: Logos
2024-07-31 11:27:01 DEBUG: FLPRODUCTi: None
2024-07-31 11:27:01 DEBUG: TARGETVERSION: 10
2024-07-31 11:27:01 DEBUG: TARGET_RELEASE_VERSION: None
2024-07-31 11:27:01 DEBUG: current_logos_version: None
2024-07-31 11:27:01 DEBUG: INSTALLDIR: /home/andy/LogosBible10
2024-07-31 11:27:01 DEBUG: WINETRICKSBIN: /usr/bin/winetricks
2024-07-31 11:27:01 DEBUG: WINEBIN_CODE: System
2024-07-31 11:27:01 DEBUG: WINE_EXE: /usr/bin/wine64
2024-07-31 11:27:01 DEBUG: WINECMD_ENCODING: 850
2024-07-31 11:27:01 DEBUG: LOGS: None
2024-07-31 11:27:01 DEBUG: BACKUPDIR: None
2024-07-31 11:27:01 DEBUG: LAST_UPDATED: 2024-07-31T11:25:18
2024-07-31 11:27:01 DEBUG: RECOMMENDED_WINE64_APPIMAGE_URL: https://github.com/FaithLife-Community/wine-appimages/releases/download/8.19-devel/wine-devel_8.19-x86_64.AppImage
2024-07-31 11:27:01 DEBUG: LLI_LATEST_VERSION: 4.0.0-alpha.12
2024-07-31 11:27:01 INFO: Logos Linux Installer, 4.0.0-alpha.13 by Ferion11, John Goodman, T. H. Wright, N. Marti.
2024-07-31 11:27:01 DEBUG: Installer log file: /home/andy/.local/state/Logos_on_Linux/Logos_on_Linux.log
2024-07-31 11:27:01 DEBUG: Logos.deps.json not found.
2024-07-31 11:27:01 INFO: Writing config to /home/andy/.config/Logos_on_Linux/Logos_on_Linux.json
2024-07-31 11:27:01 DEBUG: Running self-update.
2024-07-31 11:27:01 DEBUG: Download source: https://api.github.com/repos/FaithLife-Community/LogosLinuxInstaller/releases
2024-07-31 11:27:01 DEBUG: Download destination: None
2024-07-31 11:27:01 DEBUG: Getting headers from https://api.github.com/repos/FaithLife-Community/LogosLinuxInstaller/releases.
2024-07-31 11:27:01 DEBUG: Starting new HTTPS connection (1): api.github.com:443
2024-07-31 11:27:01 DEBUG: https://api.github.com:443 "HEAD /repos/FaithLife-Community/LogosLinuxInstaller/releases HTTP/1.1" 200 0
2024-07-31 11:27:01 DEBUG: content_length=None
2024-07-31 11:27:01 DEBUG: content_md5=None
2024-07-31 11:27:01 DEBUG: File size on server: None
2024-07-31 11:27:01 DEBUG: chunk_size=102400; file_mode='wb'; headers={'Accept-Encoding': 'identity'}
2024-07-31 11:27:01 INFO: Starting new download for https://api.github.com/repos/FaithLife-Community/LogosLinuxInstaller/releases.
2024-07-31 11:27:01 DEBUG: Starting new HTTPS connection (1): api.github.com:443
2024-07-31 11:27:01 DEBUG: https://api.github.com:443 "GET /repos/FaithLife-Community/LogosLinuxInstaller/releases HTTP/1.1" 200 49727
2024-07-31 11:27:01 INFO: Release URL: https://github.com/FaithLife-Community/LogosLinuxInstaller/releases/download/v4.0.0-alpha.12/LogosLinuxInstaller
2024-07-31 11:27:01 INFO: Release URL Tag Name: v4.0.0-alpha.12
2024-07-31 11:27:01 INFO: 4.0.0-alpha.12
2024-07-31 11:27:01 INFO: Writing config to /home/andy/.config/Logos_on_Linux/Logos_on_Linux.json
2024-07-31 11:27:01 INFO: Running function: run_control_panel
2024-07-31 11:27:01 INFO: Using DIALOG: curses
2024-07-31 11:27:34 DEBUG: Install step 0 of 23
2024-07-31 11:27:34 DEBUG: - config.FLPRODUCT
2024-07-31 11:27:34 DEBUG: - config.FLPRODUCTi
2024-07-31 11:27:34 DEBUG: - config.VERBUM_PATH
2024-07-31 11:27:34 DEBUG: > config.FLPRODUCT='Logos'
2024-07-31 11:27:34 DEBUG: > config.FLPRODUCTi='logos4'
2024-07-31 11:27:34 DEBUG: > config.VERBUM_PATH='/'
2024-07-31 11:27:34 DEBUG: Install step 1 of 23
2024-07-31 11:27:34 DEBUG: - config.TARGETVERSION
2024-07-31 11:27:34 DEBUG: > config.TARGETVERSION='10'
2024-07-31 11:27:34 DEBUG: Install step 2 of 23
2024-07-31 11:27:34 DEBUG: - config.TARGET_RELEASE_VERSION
2024-07-31 11:27:34 DEBUG: task='TARGET_RELEASE_VERSION'

Config file from above

1   {
  1     "BACKUPDIR": null,
  2     "FLPRODUCT": "Logos",
  3     "FLPRODUCTi": null,
  4     "INSTALLDIR": "/home/andy/LogosBible10",
  5     "LAST_UPDATED": "2024-07-31T11:27:01",
  6     "LLI_LATEST_VERSION": "4.0.0-alpha.12",
  7     "LOGS": null,
  8     "RECOMMENDED_WINE64_APPIMAGE_URL": "https://github.com/FaithLife-Community/wine-appimages/releases/download/8.19-devel/wine-devel_8.19-x86_64.AppImage",
  9     "TARGETVERSION": "10",
 10     "TARGET_RELEASE_VERSION": null,
 11     "WINEBIN_CODE": "System",
 12     "WINECMD_ENCODING": "850",
 13     "WINETRICKSBIN": "/usr/bin/winetricks",
 14     "WINE_EXE": "/usr/bin/wine64",
 15     "current_logos_version": null
 16 }

[thw26]

If after running the install and it hangs, can you run it a second time and will it proceed?

[andyhunne]

If after running the install and it hangs, can you run it a second time and will it proceed?

No, same behaviour each time.

[n8marti]

Are you able to access this link directly in a browser? https://clientservices.logos.com/update/v1/feed/logos10/stable.xml

[n8marti]

It took me awhile to get an arch VM set up :wink:, but I've been able to run the installer far enough to get the Logos release list correctly (got other issues later, though). So I think this problem is specific to your setup somehow. Please let us know if you can get to the above link directly in a browser.

[andyhunne]

It took me awhile to get an arch VM set up 😉, but I've been able to run the installer far enough to get the Logos release list correctly (got other issues later, though). So I think this problem is specific to your setup somehow. Please let us know if you can get to the above link directly in a browser.

Yes - no problems accessing the link directly. I set a version listed at that link manually in my Logos_on_Linux.json file, and the installer now progresses beyond the 'getting versions' step, but hangs now at Install Step 9 according to the log.

[andyhunne]

After doing some digging from the info above (json files, etc.) I thought it might be worth deleting everything and starting again. I removed ~/.config/Logos_on_Linux ~/Logos10 and the install directory and re-cloned the install files. I was prompted for a version when running the install now. Still having some issues getting a complete install done, but this issue seems to have been cause by cruft left over by previous attempts. Thanks @n8marti & @thw26 for your suggestions & help.

[thw26]

We've seen that before. We'll need to take note of that for our next release.