FalconX-DEX / Falx-Support

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unable to harvest #41

Closed myvioletau closed 3 months ago

myvioletau commented 3 months ago

Dear Support Team,

just today, i cant harvet, the error says: failed to harvest,

the same error happened to me on iphone and on desktop i cleared chrome browser cache, restart computer, closed and reopend browser, no good

please help!

my wallet address is :

CSdsPxHRq4DqiU7JMFQv6RzkFWPg4BiGY9NJdbvE3rez

and i use Phantom wallet

please let me know if you need further information

thanks a lot!

Huy

myvioletau commented 3 months ago

photo_2024-08-14_12-19-53

please see the photo for the actual error, thanks!

myvioletau commented 3 months ago

when i tried to harvest again, it stuck at : waiting for confirmation .... and it actually taken the fee of 0.0002 SOL as shown below, but it never finish and i did not get any falx token https://solscan.io/tx/5aZ87zpmLBhT3BpYQFzYhaKZQQfzBXMFEsdg1JzhmGH9xm4ZPHcZ1N2ZxWNuJMXnMaJ6SYYF4vVYJaRhpd1ctQYV

myvioletau commented 3 months ago
image

please see this photo

myvioletau commented 3 months ago

i just tried again and now, i got the confirmation :"failed harvest" as in this photo:

image
myvioletau commented 3 months ago

i have $5.36 worth of SOL so, it is more than enough for the fee

CKS9999 commented 3 months ago

Dear suport

I have also same exact problem and logged issue in github.

myvioletau commented 3 months ago

our main telegram chat group, i also found someone facing the same issue, they cant harvest the staking rewards now

it is the first time it failed on me

thanks!

Jk0x0kJ commented 3 months ago

please attach your wallet address @CKS9999

CKS9999 commented 3 months ago

4QB1m6MorkESmZo58y4QGZJqWNsMxnuHQ7MzN8yVx6mn

On Wed, Aug 14, 2024 at 4:34 PM Jk0x0kJ @.***> wrote:

please attach your wallet address @CKS9999 https://github.com/CKS9999

— Reply to this email directly, view it on GitHub https://github.com/FalconX-DEX/Falx-Support/issues/41#issuecomment-2288049948, or unsubscribe https://github.com/notifications/unsubscribe-auth/BKQWEMSLW6U53RJO6SU3LCTZRMB63AVCNFSM6AAAAABMPMUIEKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOBYGA2DSOJUHA . You are receiving this because you were mentioned.Message ID: @.***>

myvioletau commented 3 months ago

my wallet address is :

CSdsPxHRq4DqiU7JMFQv6RzkFWPg4BiGY9NJdbvE3rez

CKS9999 commented 3 months ago

Just noticed that my issue is closed on github. But when I tried to harvest just now it is still giving me an failure error message.

On Wed, Aug 14, 2024 at 4:34 PM Jk0x0kJ @.***> wrote:

please attach your wallet address @CKS9999 https://github.com/CKS9999

— Reply to this email directly, view it on GitHub https://github.com/FalconX-DEX/Falx-Support/issues/41#issuecomment-2288049948, or unsubscribe https://github.com/notifications/unsubscribe-auth/BKQWEMSLW6U53RJO6SU3LCTZRMB63AVCNFSM6AAAAABMPMUIEKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOBYGA2DSOJUHA . You are receiving this because you were mentioned.Message ID: @.***>

Jk0x0kJ commented 3 months ago

your issue closed as its a duplication of this issue and we are checking both addresses for the same issue which is being unable to harvest @CKS9999

Jk0x0kJ commented 3 months ago

issue is fixed, please check it out from your ends @CKS9999 @myvioletau

CKS9999 commented 3 months ago

Thank you. It is working now.

On Wed, Aug 14, 2024 at 5:28 PM Jk0x0kJ @.***> wrote:

issue is fixed, please check it out from your ends @CKS9999 https://github.com/CKS9999 @myvioletau https://github.com/myvioletau

— Reply to this email directly, view it on GitHub https://github.com/FalconX-DEX/Falx-Support/issues/41#issuecomment-2288151598, or unsubscribe https://github.com/notifications/unsubscribe-auth/BKQWEMQEIYESIMZMBODM2JDZRMIJ3AVCNFSM6AAAAABMPMUIEKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOBYGE2TCNJZHA . You are receiving this because you were mentioned.Message ID: @.***>

myvioletau commented 3 months ago

Excellent work! it is working fine now! thanks a lot guys!

myvioletau commented 3 months ago

what was the issue ? and will it likely to happen again or it is fixed permanently now ?

Jk0x0kJ commented 3 months ago

a minor precision checking issue, permanently fixed @myvioletau

myvioletau commented 3 months ago

thanks a lot for your time! i appreciate it