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Faster3ck / Converseen

Converseen is a batch image converter and resizer
https://converseen.fasterland.net/
GNU General Public License v3.0
378 stars 33 forks source link

Program crashes with no report when I try to import a pdf file #147

Closed jbionic2016 closed 8 months ago

jbionic2016 commented 8 months ago

hi there,

I've tried a few different pdfs, but the program keeps shutting itself whenever I import a pdf

Has it been properly tested?

Faster3ck commented 8 months ago

Hi,

Please let me know what version of the program you are using, what operating system, if you are using Linux, let me know if you are using a repo version, AppImage, Snap, Flatpak etc., and if you are importing the PDF from the menu File -> Import PDF file.

jbionic2016 commented 8 months ago

@Faster3ck I am using the latest Win-32 version downloadable from sourceforge

Faster3ck commented 8 months ago

Ok, thank you!

Before the release, I tested PDF-to-image conversion on a virtual machine and everything seemed to work fine.

Have you checked whether 32-bit Ghostscript is installed on your system? Are you converting the PDF to a common format like jpg or png?

Please, refer to this guide carefully and let me know if the problem persists: https://converseen.fasterland.net/convert-a-pdf-into-images-with-converseen/

jbionic2016 commented 8 months ago

@Faster3ck Thanks. The problem indeed must have been due to not having GhostScript x32 installed (I had GS x64). Once I installed the x32 everything seems to work just fine. In fact, other issue that I had with the output folder not saving the default path miraculously has been resolved too.

Thanks again and best regards.

Faster3ck commented 8 months ago

For some reason, the 32-bit version is required, which can be confusing. Anyway, I'm glad the problem is now solved! :)

Greetings, Francesco