FGA does not work on curved screen

[eirin-yukari]

Preparation

• [X] I tested the latest release
• [X] I looked at other issues (even the closed ones)
• [X] I read the Troubleshooting Guide

FGO server

CN

FGA build number

1745

Describe the bug

FGA cannot select typical mission or supportive servant, it needs manual pointing, but it can still make effort on battles. Besides, despite of pointing skills to various servants, FGA always points to the middle servant. i am sorry that the recording function of FGA didn`t work on some reasons, so i used the recording function of Andriod. Hope it works

Video

https://user-images.githubusercontent.com/70759792/182098473-b13378ca-d81c-4058-b20b-1a536f67ca16.mp4

Device model

Huawei mate 40 pro

Android version

10

Screen size

2772*1344

RAM

No response

[reconman]

Is your Skill Confirmation setting turned off in FGA?

[eirin-yukari]

Is your Skill Confirmation setting turned off in FGA?

Yes,because FGA will point skills to the third servant if i open it

[reconman]

The wrong skill is used because FGA thinks that both Skadis are dead.

I think the black bars at the top and bottom are the reason for the bug. Huawei adds the black bars because of the curved edges.

If you post a screenshot, I can measure the black bars for you so you can use Custom Game Area mode.

Or you can try to remove them in Settings > Display & brightness > More display settings > Edges

[eirin-yukari]

[eirin-yukari]

The wrong skill is used because FGA thinks that both Skadis are dead.

I think the black bars at the top and bottom are the reason for the bug. Huawei adds the black bars because of the curved edges.

If you post a screenshot, I can measure the black bars for you so you can use Custom Game Area mode.

Or you can try to remove them in Settings > Display & brightness > More display settings > Edges

Well, thanks to your advice, I found that the FGA doesn’t match the curved surface of Huawei mate 40 pro, so I turned off the expansion display of left and right border of FGA on settings which it turned on automatically, now it can point skills to correct servants and pick up correct mission. However, it still can’t select supportive servant.

[reconman]

I think you have to do the same for FGO.

[eirin-yukari]

I think you have to do the same for FGO.

Unfortunately, the same operation seems ineffective. I can’t descry the black bar after I turn off the setting of FGO. Besides, like other issues before, FGA can’t recognize the card of Quick type.

[reconman]

Can you post a screenshot of FGO?

[eirin-yukari]

Can you post a screenshot of FGO?

[reconman]

Can you try Custom Game Area with top=28 and bottom=28?

[eirin-yukari]

Can you try Custom Game Area with top=28 and bottom=28?

Err, it’s quite upset that it causes new problems of recognize on that setting. So I recorded a video.

https://user-images.githubusercontent.com/70759792/183024528-7fd9399d-88e0-4caf-995e-447ad5263c1f.mp4

[lianli2352]

我的小米也有这个问题，日服没做全面屏优化导致两边黑边有问题，直接卡在了选择职阶那一步，老哥你的问题解决了没😭

[reconman]

@eirin-yukari Try again with top and bottom = 13.

[eirin-yukari]

@eirin-yukari Try again with top and bottom = 13.

FGA can select skills in missions now with that setting, but it still can’t select typical mission and supportive servant. Besides, it can’t recognize any color of cards in missions now.

[reconman]

You'll have to test different curved screen app settings and offsets yourself now. Some combination will work.

I can't help you any further.

[eirin-yukari]

You'll have to test different curved screen app settings and offsets yourself now. Some combination will work.

I can't help you any further.

Ok, I am truly thankful you can help me. I will report on this issue if I find the solution.