GOinfo-Ltd commented 2 years ago

Hi.

Trying to develop a Node-Red adapter for Wiser, I encounter issues from the get-go.

I can get the API token easily enough, but run into issues when I try to interact with a load.

I only got one device (3401.A - one load on/off button with wifi) that's connected. No other device. C firmware version : 0x50005000 A firmware version : 0x10100712 mPi : 1.14.0-142 (commit 569acf3)

I can get the list of loads through /api/loads :

However, as soon as I try to interact with that load in any way, it just gives me an "ID not found" error. This happens in all of those endpoints :

/api/loads/1/ctrl
/api/loads/1/target_state
/api/loads/1/state

If I try to query /api/loads/state, it returns me an empty array...

...Is there anything I'm doing wrong ?

Thank you...

flumflum commented 2 years ago

Hi @Webbeh

thank you for posting your issue.

Can you try the following URLs, just using a browser (not over the Node-Red-Adapter) I assume that your Wiser-Gateway has IP-Address 172.22.22.59

1) http://172.22.22.59/api/loads 2) http://172.22.22.59/api/loads/1 3) http://172.22.22.59/api/loads/state 4) http://172.22.22.59/api/loads/1/state

Thank you...

GOinfo-Ltd commented 2 years ago

Same result with Reqbin, Postman and, obviously, Node-Red.

flumflum commented 2 years ago

Okay,

thanks for reply.

Can you send me your device information: http://172.22.22.59/api/devices/00009de5

GOinfo-Ltd commented 2 years ago

{
  "data": {
    "inputs": [
      {
        "type": "toggle"
      }
    ],
    "outputs": [
      {
        "type": "onoff"
      }
    ],
    "a": {
      "hw_id": "0x1110",
      "nubes_id": 68954,
      "fw_version": "0x10100712",
      "address": "0x00009de5",
      "comm_name": "Druckschalter 1K",
      "serial_nr": "011110_B_007021",
      "fw_id": "0x0100",
      "comm_ref": "3401.A"
    },
    "last_seen": 109,
    "id": "00009de5",
    "c": {
      "hw_id": "0x8613",
      "nubes_id": 57177,
      "fw_version": "0x50005000",
      "cmd_matrix": "0x0101",
      "comm_name": "Druckschalter 1K WLAN",
      "serial_nr": "018613_B_000860",
      "fw_id": "0x8692",
      "comm_ref": "926-3401.1.W.A"
    }
  },
  "status": "success"
}

Here's the result of the extended device diagnostic, as well.


************************************

Start Extended System-Diagnostics 🛫

************************************

Read System Information 🔎..

1 Devices to check.

Read Device RSSI 🔎..

RSSI of total 1 devices (0 RSSI values)

Signal Min: 150000 Max: 0 Mean: NaN

Noise Min: 5000 Max: 0 Mean: NaN

Signal/Noise ratio (SNR) Min: 100000 Max: 0 Mean: NaN

- Signal OK (Min > 1000) 👍

- Noise OK (Max < 7500) 👍

- SNR OK  (Min > 20) 👍

RSSI diagram: 

Signal  0|¦|0

Noise   0|¦· · · · · · · · · · · · · · · · · · · · ¦· · · · · · · · · · ·|7500

Read Device NOISE 🔎..

Device 00009de5: {"floor":41,"floor_peak":43,"floor_mean":33,"floor_base":12}

Noise of total 1 devices

Noise floor Min: 41 Max: 41 Mean: 41

- Noise floor OK (Max < 7500) 👍

Noise diagram: 

peak    0|·¦O¦ · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·|7500

floor   0|·¦O¦ · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·|7500

mean    0|·¦O¦ · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·|7500

base    0|·¦O¦ · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ·|7500

Read Device Health Check Information 🔎..

Device 00009de5: {"kplus":0,"current_ch0":0,"flash":0,"current_ch1":0,"zero_cross":0,"mag":0,"dc_voltage":0,"temp_ch1":0,"temp_ch0":0}

All 1 devices are healthy! 👍

Check Short Frame Data Transmission over K+ 🔎

Start Transmission... .................................

Read Error Registers 🔎..

Device 00009de5: {"rx_errors":0}..

Device 00009de5: {"noise_warn_cnt":0}

Transmission successful (without errors)! 👍

Check Long Frame Data Transmission over K+ 🔎

Start Transmission... .......................

Read Error Registers 🔎..

Device 00009de5: {"rx_errors":0}..

Device 00009de5: {"noise_warn_cnt":0}

Transmission successful (without errors)! 👍

Generate Tx-Burst and read Test-Result (This may take 2 seconds) 🔎....

Device 00009de5: 655350

Burst Signal of 1 devices

Signal max:655350; min:150000; mean:655350

 - OK (min > 205) 👍

Burst signal diagram: 

Burst signal    0|· · · · · · · ¦----------------------------------------------O¦|655350

*****************************************

 Extended System-Diagnostics Completed 🏁

          All tests PASSED 👍

*****************************************

**************************************

Start Device Health Condition Check 🛫

**************************************

Read System Information 🔎..

1 Devices to check.

* A-Block checks *

Read Device Health Check Information 🔎..

Device 00009de5: {"kplus":0,"current_ch0":0,"flash":0,"current_ch1":0,"zero_cross":0,"mag":0,"dc_voltage":0,"temp_ch1":0,"temp_ch0":0}

All 1 devices are healthy! 👍

Read Device DC Voltage 🔎..

Device 00009de5: 23.9 VDC

Voltages of 1 devices

Read RSSF Free Blocks 🔎..

Device 00009de5: Free blocks: 1475

RSSF Free Blocks of 1 devices

Read RSSF Erased Pages Counter 🔎..

Counters of 0 devices

Read Switch ON counter Channel 1 🔎..

Device 00009de5: Switch ON count: 31

Counters of 1 devices

Read Switch ON counter Channel 2 🔎..

Device 00009de5: Switch ON count: NaN

Counters of 1 devices

Read Peak Temperature CH 1 🔎..

Temperatures of 0 devices

Read Peak Temperature CH 2 🔎..

Temperatures of 0 devices

* C-Block checks *

Read Device Health Check Information 🔎..

Device 00009de5: {"health_check_errors":0}

All 1 devices are healthy! 👍

Read Device DC Voltage 🔎..

Device 00009de5: 24.2 VDC

Voltages of 1 devices

*******************************************

 Device Health Condition Check Completed 🏁

          All tests PASSED 👍

*******************************************

Also, I tried integrating it now in the Wiser eSetup app, and I got an error : Error : Load 1 not found

on the app, after pairing the device (press of the button when the app asks for it).

Here's the contents of the "Timeseries" log from the device after that attempt :

2022-04-09 17:17:13 [PING] {"props":{},"des_addr":0,"mtp":9,"src_addr":214533,"raw":""}
2022-04-09 17:17:14 [PING] {"props":{},"des_addr":0,"mtp":9,"src_addr":214533,"raw":""}
2022-04-09 17:17:14 [PING] {"props":{},"des_addr":0,"mtp":9,"src_addr":214533,"raw":""}
2022-04-09 17:17:33 [EVENT] {"props":{"input_type":129,"event_data":{"cmd":4},"input_channel":0},"des_addr":0,"mtp":1,"src_addr":40421,"raw":"810004"}
2022-04-09 17:17:33 [WRITE_REGISTER] {"props":{"reg_addr":4098,"reg_type":1,"reg_val":0},"des_addr":0,"mtp":17,"src_addr":0,"raw":"10020100"}
2022-04-09 17:17:33 [STATUS] {"props":{"feedback_reg":0,"output_type":16,"output_channel":0,"level":0},"des_addr":0,"mtp":2,"src_addr":40421,"raw":"10000000"}
2022-04-09 17:18:30 [DSCVRY] {"props":{},"des_addr":0,"mtp":33,"src_addr":214533,"raw":""}
2022-04-09 17:18:30 [ANSWER_DSCVRY] {"props":{"a_fw_id":256,"a_fw_version":269485842,"c_fw_id":34450,"cmd_matrix":257,"c_hw_id":34323,"c_fw_version":1342197760,"a_hw_id":4368,"protocol_version":0},"des_addr":0,"mtp":161,"src_addr":40421,"raw":"00010186138692500050001110010010100712"}

Lastly, if I attempt to do anything on the "Loads" page of the device WebUI, it does nothing at all. The button doesn't have any effect, and Firefox shows me that the API call has the same error : load not found.

Also, here's the "devices" found on the interface.

GOinfo-Ltd commented 2 years ago

Last but not least, I tried :

Checking whether a new version of the firmware was available on the cloud - which returned negative, I was on the latest version
Re-applying the current firmware to the device (the bottom right led flashed pale red during the flash)

This had no effect, the problem persists.

flumflum commented 2 years ago

Hi @Webbeh

first of all thank you for all provided information.

After investigation we could not reproduce your issue. As we don't know how this issue can happen, we recommend in your case to run a factory-reset.

Please read the following information about reset a WLAN-gateway

flumflum commented 2 years ago

Wiser-by-Feller WLAN-gateway reset-functions

By pressing the reset-button (1) for a while its possible to reboot or even to reset the WLAN gateway.

wiser-by-feller-wlan-gateway-reset-button-overview

Press the reset-button (1) until the LED (2) color change to your desired function and then release the button.

Possible functions according LED color: wiser-by-feller-wlan-gateway-reset-button-short-description

🟢 reboot the WLAN-gateway

No data will be erased

🔵 network-config reset

WLAN configurations will be removed
WLAN-gateway is set in Access-Point-Mode

🔴 factory-reset

Set WLAN-gateway to factory-settings
All configured settings (WLAN, ...) will be deleted
WLAN-gateway is set in Access-Point-Mode

GOinfo-Ltd commented 2 years ago

So, apparently, a factory reset seemed to do the trick.

Note, however, that for whatever reason, the backlight settings stayed saved on this device (I set them to red for off and green for on, and it stayed so after factory reset and even after a power cycle).

Thank you !

Feller-AG / wiser-api

ID not found #20

Wiser-by-Feller WLAN-gateway reset-functions