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Onboard a new tenant [Fraud Mitigation] #539

Closed kongaravinatha closed 11 months ago

kongaravinatha commented 11 months ago

Name of your product / tenant

Fraud Mitigation

Type of Tenant

Team Members

vinatha.kongara@fiserv.com , gary.byfield@fiserv.com

Bug Reporting

gary.byfield@fiserv.com,vinatha.kongara@fiserv.com

Feedback Reporting

gary.byfield@fiserv.com,vinatha.kongara@fiserv.com

Enhancement Reporting

gary.byfield@fiserv.com,vinatha.kongara@fiserv.com

External link

No response

Internal tenant

Yes

Product of Carat

No

Merchants solution area

Yes

Customer Segments for Merchants

Financial Institutions solution area

No

Customer Segments for Financial Instituitions

Fintech solution area

No

Region of Operation

RESTful

Yes

SDK

Yes

Industry

No response

Runbox

Yes

Mock Sandbox

No

Live Server

No

minh-pham1 commented 11 months ago

Hello @kongaravinatha!

Just one additional question while I work on onboarding you into our database. We have set of product tags called Features which will show up along with similar tags like Region, Customer Segment, etc.

It is not on the current onboarding menu (since it's not enabled on our UI yet) but I was wondering if you would like to add them now. Here are the options:

kongaravinatha commented 11 months ago

Hi Gary,

What features does suit us for our application “Fraud-Mitigation” ?

• Cards • Payments • Data & Analytics • Risk & Fraud • Core Banking • Business Finance • Banking as a Service

Thanks Vinatha Kongara (Alpharetta) +1 408 775 2088

From: Minh Pham @.> Date: Wednesday, October 25, 2023 at 5:22 PM To: Fiserv/Support @.> Cc: Kongara, Vinatha (Alpharetta) @.>, Mention @.> Subject: Re: [Fiserv/Support] Onboard a new tenant [Fraud Mitigation] (Issue #539)

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Hello @kongaravinathahttps://urldefense.com/v3/__https:/github.com/kongaravinatha__;!!P9vvK-4S!iA9PXBUxHJYOaCqSHv64x2EbmdHK2YGTbBeM6oEEZX_-j8GR3ibWZWo9JB_GSAk00bb-WgOtBk-HPipxwEGrTBWHXiHRaw$!

Just one additional question while I work on onboarding you into our database. We have set of product tags called Features which will show up along with similar tags like Region, Customer Segment, etc.

It is not on the current onboarding menu (since it's not enabled on our UI yet) but I was wondering if you would like to add them now. Here are the options:

— Reply to this email directly, view it on GitHubhttps://urldefense.com/v3/__https:/github.com/Fiserv/Support/issues/539*issuecomment-1780074860__;Iw!!P9vvK-4S!iA9PXBUxHJYOaCqSHv64x2EbmdHK2YGTbBeM6oEEZX_-j8GR3ibWZWo9JB_GSAk00bb-WgOtBk-HPipxwEGrTBV-xuIsBg$, or unsubscribehttps://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/AUDNBHRF7F4TSUR5Z7PNVWTYBF7IXAVCNFSM6AAAAAA6OEF5PCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOBQGA3TIOBWGA__;!!P9vvK-4S!iA9PXBUxHJYOaCqSHv64x2EbmdHK2YGTbBeM6oEEZX_-j8GR3ibWZWo9JB_GSAk00bb-WgOtBk-HPipxwEGrTBVttvc0Tw$. You are receiving this because you were mentioned.Message ID: @.***>

kongaravinatha commented 11 months ago

Hi Minh Pham,

Pls include Risk & Fraud for our app [Fraud-Mitigation]

Thanks Vinatha Kongara (Alpharetta) +1 408 775 2088

From: Kongara, Vinatha (Alpharetta) @.> Date: Wednesday, October 25, 2023 at 5:25 PM To: Fiserv/Support @.>, Fiserv/Support @.>, Byfield, Gary (Alpharetta) @.> Subject: Re: [Fiserv/Support] Onboard a new tenant [Fraud Mitigation] (Issue #539) Hi Gary,

What features does suit us for our application “Fraud-Mitigation” ?

• Cards • Payments • Data & Analytics • Risk & Fraud • Core Banking • Business Finance • Banking as a Service

Thanks Vinatha Kongara (Alpharetta) +1 408 775 2088

From: Minh Pham @.> Date: Wednesday, October 25, 2023 at 5:22 PM To: Fiserv/Support @.> Cc: Kongara, Vinatha (Alpharetta) @.>, Mention @.> Subject: Re: [Fiserv/Support] Onboard a new tenant [Fraud Mitigation] (Issue #539)

⚠ EXTERNAL MESSAGE – Think Before You Click

Hello @kongaravinathahttps://urldefense.com/v3/__https:/github.com/kongaravinatha__;!!P9vvK-4S!iA9PXBUxHJYOaCqSHv64x2EbmdHK2YGTbBeM6oEEZX_-j8GR3ibWZWo9JB_GSAk00bb-WgOtBk-HPipxwEGrTBWHXiHRaw$!

Just one additional question while I work on onboarding you into our database. We have set of product tags called Features which will show up along with similar tags like Region, Customer Segment, etc.

It is not on the current onboarding menu (since it's not enabled on our UI yet) but I was wondering if you would like to add them now. Here are the options:

— Reply to this email directly, view it on GitHubhttps://urldefense.com/v3/__https:/github.com/Fiserv/Support/issues/539*issuecomment-1780074860__;Iw!!P9vvK-4S!iA9PXBUxHJYOaCqSHv64x2EbmdHK2YGTbBeM6oEEZX_-j8GR3ibWZWo9JB_GSAk00bb-WgOtBk-HPipxwEGrTBV-xuIsBg$, or unsubscribehttps://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/AUDNBHRF7F4TSUR5Z7PNVWTYBF7IXAVCNFSM6AAAAAA6OEF5PCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOBQGA3TIOBWGA__;!!P9vvK-4S!iA9PXBUxHJYOaCqSHv64x2EbmdHK2YGTbBeM6oEEZX_-j8GR3ibWZWo9JB_GSAk00bb-WgOtBk-HPipxwEGrTBVttvc0Tw$. You are receiving this because you were mentioned.Message ID: @.***>

kongaravinatha commented 11 months ago

@minh-pham1 RIsk and Fraud would suit to our application [Fraud-Mitigation]

minh-pham1 commented 11 months ago

I noticed that you mentioned that you have a runbox for your APIs but both Mock sandbox and Live server are false. Are you planning on having your APIs just have mock responses setup or sent to your live server?

kongaravinatha commented 11 months ago

Hi Pham,

If I select Mock Sandbox and Live Server as True, then do you guys [Devstudio] gives the mock data without hitting our actual URL in the backend ?

Thanks Vinatha Kongara (Alpharetta) +1 408 775 2088

From: Minh Pham @.> Date: Thursday, October 26, 2023 at 2:27 PM To: Fiserv/Support @.> Cc: Kongara, Vinatha (Alpharetta) @.>, Mention @.> Subject: Re: [Fiserv/Support] Onboard a new tenant [Fraud Mitigation] (Issue #539)

⚠ EXTERNAL MESSAGE – Think Before You Click

I noticed that you mentioned that you have a runbox for your APIs but both Mock sandbox and Live server are false. Are you planning on having your APIs just have mock responses setup or sent to your live server?

— Reply to this email directly, view it on GitHubhttps://urldefense.com/v3/__https:/github.com/Fiserv/Support/issues/539*issuecomment-1781631692__;Iw!!P9vvK-4S!nsGkQK8htyTmMn13vLi5oZ1timbVxL2Fi4k7C_6P8Jacl1aMuPq8ZONPPzbWZt6QtnWfemiKYyzoge4B2renjVU_Fy-87Q$, or unsubscribehttps://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/AUDNBHQGW6SE2JJP7PWA3ATYBKTPLAVCNFSM6AAAAAA6OEF5PCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOBRGYZTCNRZGI__;!!P9vvK-4S!nsGkQK8htyTmMn13vLi5oZ1timbVxL2Fi4k7C_6P8Jacl1aMuPq8ZONPPzbWZt6QtnWfemiKYyzoge4B2renjVWrnsjyaQ$. You are receiving this because you were mentioned.Message ID: @.***>

minh-pham1 commented 11 months ago

Hello! For API runbox, we offer 2 options:

You will need to pick one or the other. Please let me know which one suits your need!

kongaravinatha commented 11 months ago

++ Gary

Thanks Vinatha Kongara (Alpharetta) +1 408 775 2088

From: Minh Pham @.> Date: Thursday, October 26, 2023 at 2:53 PM To: Fiserv/Support @.> Cc: Kongara, Vinatha (Alpharetta) @.>, Mention @.> Subject: Re: [Fiserv/Support] Onboard a new tenant [Fraud Mitigation] (Issue #539)

⚠ EXTERNAL MESSAGE – Think Before You Click

Hello! For API runbox, we offer 2 options:

You will need to pick one or the other. Please let me know which one suits your need!

— Reply to this email directly, view it on GitHubhttps://urldefense.com/v3/__https:/github.com/Fiserv/Support/issues/539*issuecomment-1781712007__;Iw!!P9vvK-4S!lpsPg9xaq-dab1HnGfx-_Nl7XYatc1-osHg1uO1E7lZlFrF2Zt2pcrOIqKiawJTrDZe9JHW14RNuCHkVrVN58FAWKEJaGA$, or unsubscribehttps://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/AUDNBHRNKIF6MU4W6YG7KADYBKWT7AVCNFSM6AAAAAA6OEF5PCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOBRG4YTEMBQG4__;!!P9vvK-4S!lpsPg9xaq-dab1HnGfx-_Nl7XYatc1-osHg1uO1E7lZlFrF2Zt2pcrOIqKiawJTrDZe9JHW14RNuCHkVrVN58FBBgTemUw$. You are receiving this because you were mentioned.Message ID: @.***>

kongaravinatha commented 11 months ago

Hi Minh,

Can you enable Mock Server as true for our product [Fraud Mitigation]

Thanks Vinatha Kongara (Alpharetta) +1 408 775 2088

From: Kongara, Vinatha (Alpharetta) @.> Date: Thursday, October 26, 2023 at 2:55 PM To: Fiserv/Support @.>, Fiserv/Support @.>, Byfield, Gary (Alpharetta) @.> Cc: Mention @.***> Subject: Re: [Fiserv/Support] Onboard a new tenant [Fraud Mitigation] (Issue #539) ++ Gary

Thanks Vinatha Kongara (Alpharetta) +1 408 775 2088

From: Minh Pham @.> Date: Thursday, October 26, 2023 at 2:53 PM To: Fiserv/Support @.> Cc: Kongara, Vinatha (Alpharetta) @.>, Mention @.> Subject: Re: [Fiserv/Support] Onboard a new tenant [Fraud Mitigation] (Issue #539)

⚠ EXTERNAL MESSAGE – Think Before You Click

Hello! For API runbox, we offer 2 options:

You will need to pick one or the other. Please let me know which one suits your need!

— Reply to this email directly, view it on GitHubhttps://urldefense.com/v3/__https:/github.com/Fiserv/Support/issues/539*issuecomment-1781712007__;Iw!!P9vvK-4S!lpsPg9xaq-dab1HnGfx-_Nl7XYatc1-osHg1uO1E7lZlFrF2Zt2pcrOIqKiawJTrDZe9JHW14RNuCHkVrVN58FAWKEJaGA$, or unsubscribehttps://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/AUDNBHRNKIF6MU4W6YG7KADYBKWT7AVCNFSM6AAAAAA6OEF5PCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOBRG4YTEMBQG4__;!!P9vvK-4S!lpsPg9xaq-dab1HnGfx-_Nl7XYatc1-osHg1uO1E7lZlFrF2Zt2pcrOIqKiawJTrDZe9JHW14RNuCHkVrVN58FBBgTemUw$. You are receiving this because you were mentioned.Message ID: @.***>

minh-pham1 commented 11 months ago

Hello! I have finished the DB changes on dev environment and your product is live on our environment. However, the page is not loading due to various tenant.json issues (namely, a few fields are still missing their values or have placeholders such as <FraudMitigation> and <github-id>).

Please review the tenant.json, product-layout.yaml, and any other docs/apis you might want to test out. and your product will be live on QA environment to validate on 11/6 as aforementioned! Thank you!

sfiserv commented 11 months ago

@kongaravinatha please verify the changes are in QA environment. The product is a internal tenant as per the requirement. Please close the ticket if there no issues. For further product enhancement you will have to raise a separate github request.