Error that indicates preparation failed.

[parasjoshisit]

Product

Commerce Hub

Page

iOS SDK API

Description

Hi,

Getting error Error that indicates preparation failed. when calling the method activateReader.

What should I do next to make it work?

Thank you

Expected Behaviour

It should activate the reader and I can go to make the transaction.

Operating system

iOS 17.0

Browser

NA

Region

India

[wwfiserv]

@parasjoshisit I have contacted our dev team to help determine the cause of the issues. To better assist you can you please provide the environment and client you are creating the integration for.

[wwfiserv]

@parasjoshisit our dev team came back and informed that there is no method ‘activateReader()’. The read me has been updated to clarify this.

[parasjoshisit]

Hi William,

Here is the link of the SDK for the iOS I am using.

https://github.com/Fiserv/TTPPackage

I am getting error on this initializeSession() method with the latest package so I used that activateReader() method. Kindly guide me which one I have to use here and how.

try await self.fiservTTPCardReader.initializeSession()

Thank you Paras Joshi [https://opengraph.githubassets.com/e7dad8d01c65c32b989d6ddfd92d04351d77fcd85e456a8f7f2f10e9a88eff81/Fiserv/TTPPackage]https://github.com/Fiserv/TTPPackage GitHub - Fiserv/TTPPackage: Fiserv Tap To Pay Package iOShttps://github.com/Fiserv/TTPPackage Fiserv Tap To Pay Package iOS. Contribute to Fiserv/TTPPackage development by creating an account on GitHub. github.com  

---

From: William Wade @.> Sent: Monday, October 30, 2023 9:56 PM To: Fiserv/Support @.> Cc: parasjoshisit @.>; Mention @.> Subject: Re: [Fiserv/Support] Error that indicates preparation failed. (Issue #541)

@parasjoshisithttps://github.com/parasjoshisit our dev team came back and informed that there is no method ‘activateReader()’. The read me has been updated to clarify this.

— Reply to this email directly, view it on GitHubhttps://github.com/Fiserv/Support/issues/541#issuecomment-1785583053, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AGHMRWUHMNDWUIJZZDNA6J3YB7IMJAVCNFSM6AAAAAA6SKHJ66VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOBVGU4DGMBVGM. You are receiving this because you were mentioned.Message ID: @.***>

[wwfiserv]

@parasjoshisit initialize is the correct method, the SDK should work as is with not modification. You can try the sample app that we have created. For more information on integrating with Commerce Hub you can review the documentation in Developer Studio https://developer.fiserv.com/product/CommerceHub/docs/?path=docs/In-Person/Integrations/Tap-to-Pay.md&branch=main

[parasjoshisit]

We're getting the same error in the same code too. Also, we're testing the app in India but the application will actually be used in the USA.

---

From: William Wade @.> Sent: Tuesday, October 31, 2023 7:39 PM To: Fiserv/Support @.> Cc: parasjoshisit @.>; Mention @.> Subject: Re: [Fiserv/Support] Error that indicates preparation failed. (Issue #541)

@parasjoshisithttps://github.com/parasjoshisit initialize is the correct method, the SDK should work as is with not modification. You can try the sample app that we have created. For more information on integrating with Commerce Hub you can review the documentation in Developer Studio https://developer.fiserv.com/product/CommerceHub/docs/?path=docs/In-Person/Integrations/Tap-to-Pay.md&branch=main

— Reply to this email directly, view it on GitHubhttps://github.com/Fiserv/Support/issues/541#issuecomment-1787295528, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AGHMRWW736B7VHTPPKMAHATYCEBB7AVCNFSM6AAAAAA6SKHJ66VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOBXGI4TKNJSHA. You are receiving this because you were mentioned.Message ID: @.***>

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.