Fiserv / Support

To create support tickets for tenants
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Onboard a new tenant #631

Closed rajlenin77 closed 6 months ago

rajlenin77 commented 8 months ago

Name of your product / tenant

Hallpass

Type of Tenant

Doc only

Team Members

rajlenin77

Bug Reporting

rajlenin77

Feedback Reporting

rajlenin77

Enhancement Reporting

rajlenin77

External link

No response

Internal tenant

Yes

Product of Carat

No

Merchants solution area

No

Customer Segments for Merchants

Financial Institutions solution area

No

Customer Segments for Financial Instituitions

Fintech solution area

No

Region of Operation

RESTful

Yes

SDK

No

Industry

No response

Runbox

No

Mock Sandbox

Yes

Live Server

No

sfiserv commented 7 months ago

tracking this issue as part of https://firstdatateam.atlassian.net/browse/PORT-10008

sfiserv commented 7 months ago

@rajlenin77 Can you please let us know under which category/solution does your product "HallPass" needs to be included as. Are you primarily providing documentation for Merchants, Financial Institutions, and/or Fintech? If you need more information please check our production "https://developer.fiserv.com/" Please provide us this solutions asap.

minh-pham1 commented 7 months ago

Also, just double checking that you do intend to be an Internal Tenant that only people with accounts (such as internal Fiserv team members like Commerce Hub, Banking Hub, etc.) can see your documents or do you want your product to be viewable by anyone who comes to Developer Studio?

sfiserv commented 7 months ago

@minh-pham1 I got a confirmation from @rajlenin77 that Hallpass is suppose to be an internal tenant.

However we are still waiting on the category type.

sfiserv commented 7 months ago

@rajlenin77 We are still waiting to hear from you about the category your product needs to be in. We need this info asap. else we won't be able to enable your product in QA env. If you miss this week's window you will have to wait 2 more weeks ( complete next sprint) to access your product in QA.

sfiserv commented 7 months ago

@rajlenin77 please verify the changes in QA environment. https://qa-developer.fiserv.com/product/Hallpass?branch=develop I will send out the credentials for QA env separately.

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minh-pham1 commented 6 months ago

Marking as complete due to inactivity and work being done on our side.