Closed haithai1376 closed 9 months ago
Hey, thank you for reaching out to us. I can also reproduce this on my end and flagged to the team as the highest priority issue. I recognize this is a breaking experience, and you should expect to hear back from me shortly on this.
Great, @Arsik36 , We have a lot of customers who are using the features related to Flatfile. I hope the team can fix it as soon as possible.
Can you please try to deploy a new hook, and let me know if you see it deploy successfully?
Okie let me give it a shot
@Arsik36 The error is still happening...
Hi @Arsik36, could you give me some insight into what's going on now so I can explain it to our customers?
We noticed that lambda storage was running out of resources and we cleaned that up. In our tests we saw this intermittently work so I asked you to retest. Now I again see the issue and we are looking into what may be causing this
@Arsik36 Hi Arsik, is it possible for the engineers to restore our latest working deployment to at least get it running?
Just confirmed with engineers - we cannot unfortunately restore this, the only way to resolve this is a forward fix deploy on our side. We are finalizing a query to resolve the issue with a function responsible for hooks. We have identified the issue and expect this to be resolved shortly
We believe this is now resolved, can you please test and confirm? In my tests I saw hooks deploy as expected
@Arsik36 I just redployed but still seeing the failed deployment
Can you please try again? We just had 2 customers confirm this is resolved for them on a new deploy.
To try, can you add a test
field to your template, and just slightly change a key or name of a Portal? That will create new ID values for them and you should see it work
@Arsik36 I have 4 templates, do I need to add test field in every template?
Yes please, just to generate new ID values for them. Redeploy should work, and then you will be safe to remove those
@Arsik36 it worked for us! thank you! I wonder if it is ok for us to remove the test field and deploy again?
Resolved Thanks @Arsik36
The hook functions recordCompute and batchRecordsCompute within the Sheet below aren't functioning as expected. Here is the code:
I've attempted to deploy templates and portals for testing, but the 'compute' hook is not working. Has there been any change from the last time? I did some validating and combining of values just two days ago, and it didn't work.
The problem I got an error below and I can't resolve it from my console