Invalid requests to self-hosted Matomo 5.0.1

[kuhnroyal]

Describe the bug I am trying to migrate from matomo_forever package which doesn't seem to be forever.

When the request is sent, the received response for the batch is a success but the individual request are invalid. I understand that the main issue is probably me doing something wrong or the instance being miss-configured.

{
    "status": "success",
    "tracked: 0,
    "invalid": 3
}

Should this case actually be an error or at least a warning log?

To Reproduce No idea

Expected behavior

{
    "status": "success",
    "tracked: 3,
    "invalid": 0
}

Smartphone (please complete the following information):

• Device: iPhone 14 Pro Max
• OS: iOS 17.5.1

[TesteurManiak]

Have you tried with a simpler project to check with more basic events to see if they are handled properly? Are you using a self hosted instance of matomo? Despite the response do you have the event send displayed?

[kuhnroyal]

They are pretty basic, just navigation, I removed all dimensions. This is a self-hosted 5.0.1 instance, don't have access to logs atm. The events are not being displayed.

{"requests":["?idsite=14&rec=1&action_name=%2Festate%2Fdetail&url=https%3A%2F%2Fcom.example&_id=b7ca616466d6429e&rand=276822898&apiv=1&_idvc=8&_viewts=1718054103&_idts=1718027887&res=1290x2796&h=21&m=37&s=53&cookie=1&ua=iOS+17.5.1%2C+iPhone&lang=de_DE&country=DE&pv_id=YtxItI&cdt=2024-06-10T21%3A37%3A53.454787Z&token_auth=414698188cd1882e05089ceeb87a88a1"]}

This is the request.

[kuhnroyal]

The country=DE causes this. If I remove it, the request works in Postman.

Can't find anything about this parameter in the API docs.

[TesteurManiak]

It could be because the language code is not in lowercase, can you try with country=de. If it is because of that we'll have to make a quick fix on the package.

[kuhnroyal]

lowercase doesn't change anything, I wonder if the country parameter only works with some plugin?

[kuhnroyal]

This is probably related to some auth problem on the backend side, the country parameter is only allowed when token_auth is actually on. I am sending a token but it doesn't seems to matter. https://developer.matomo.org/api-reference/tracking-api#other-parameters-require-authentication-via-token_auth

[TesteurManiak]

Docs says that the token_auth can only be used with a super user or a user with write or admin permission.

[...] the token_auth value of the Super User, or a user with write or admin permission to the website visits are being tracked for.

Maybe it is an issue with your user configuration.

[kuhnroyal]

Yeah, that is very likely. Let's assume that this is a backend problem on my side.

I think the library should still handle the error in this case. Check for the success code and verify that the tracked amount is equal to the batch size. At least some logging should be provided if it doesn't match.

[TesteurManiak]

Yeah I think we should be able to implement such behavior 👍

[Johannes-Schiel]

Is there something new on this ? I have the same error on my app.

[TesteurManiak]

@Johannes-Schiel as said above, if your issue is related to the country query parameters, check if there's some configuration you have to do on your Matomo instance.

[Johannes-Schiel]

What kind of config do i have to update there ?

[TesteurManiak]

What kind of config do i have to update there ?

https://github.com/Floating-Dartists/matomo-tracker/issues/155#issuecomment-2162181032

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