BUG: About thumbnails

[1208nn]

Checks

• [X] I have checked that this issue has not already been reported.

• [X] I am using the latest version of Flow Launcher.

Problem Description

• Flow fails to get thumbnails and crashes
• Flow crashes when it was still starting but i try to use it

To Reproduce

I don't know the exactly conditions of triggering it, but I can provide some characteristics.

apologize for my poor English

• when crashes, process still in taskmgr but do not show gui
• if crash happens when gui still open (setting window), Microsoft windows tags flow's setting window as no response
• when crashed, process shows in the taskmgr in the background process category and at the time I pressed alt+space, flowlauncher.exe moves to the applications category which means the gui window (search box) created, but i can't see it
• once this happens, flow must be killed and start manually to work, but before a reboot, will still fails to get thumbnails and crashes frequently

---

• sometimes windows file explorer's thumbnail function also crashed
• maybe follow with windows updates installed and need to reboot
• sometimes use sfc /scannow could find something wrong with the windows

---

sometimes when flow was still starting, I pressed alt+space and it will happens but in this occasions, once I kill and start manually, it works well and won't crashes frequently until a thumbnail error

Screenshots

below

Flow Launcher Version

at least from 1.9.0 to 1.17.1

Windows Build Number

at least from 10.1803 to 10.23H2

Error Log

```shell ----hide manually time---- - ERROR - ImageLoader.Load - Failed to get thumbnail for ----hide manually my flow dir----\FlowLauncher\app-1.17.1\Images\up.png on first try ---- added manually ---- this also has other pngs and more than 1 try EXCEPTION OCCURS: System.Runtime.InteropServices.COMException (0x80004005): Error while extracting thumbnail for ----hide manually my flow dir----\FlowLauncher\app-1.17.1\Images\up.png ---> System.Runtime.InteropServices.COMException (0x8004B201): 0x8004B201 at IntPtr Flow.Launcher.Infrastructure.Image.WindowsThumbnailProvider.GetHBitmap(string fileName, int width, int height, ThumbnailOptions options) in C:/projects/flow-launcher/Flow.Launcher.Infrastructure/Image/ThumbnailReader.cs:line 129 at BitmapSource Flow.Launcher.Infrastructure.Image.WindowsThumbnailProvider.GetThumbnail(string fileName, int width, int height, ThumbnailOptions options) in C:/projects/flow-launcher/Flow.Launcher.Infrastructure/Image/ThumbnailReader.cs:line 120 at ImageResult Flow.Launcher.Infrastructure.Image.ImageLoader.GetThumbnailResult(ref string path, bool loadFullImage) in C:/projects/flow-launcher/Flow.Launcher.Infrastructure/Image/ImageLoader.cs:line 247 at async ValueTask Flow.Launcher.Infrastructure.Image.ImageLoader.LoadInternalAsync(string path, bool loadFullImage) in C:/projects/flow-launcher/Flow.Launcher.Infrastructure/Image/ImageLoader.cs:line 169 ```

[1208nn]

thumbnails not only don't show in the result, also not show in settings, but sometimes when it not show, flow won't crashes.

Screenshots

setting window - plugins  search box   theme switcher preview (background)  store (maybe caused by network, suggest a loading icon to recognize)  no response 

[taooceros]

Does it happens before?

[1208nn]

Yes

Flow Launcher Version

at least from 1.9.0 to 1.17.1

I started use Flow from 1.9.0.

Before I use Flow, I use Wox. It seldom crashes. I sometimes use PowerToys Run, It seldom crashes, too.

In the latest 1.17.1, sometimes the crash will directly cause the process killed, without the no response statues.

[mlazzarotto]

Same here, with FlowLauncher v1.17.2 and Windows 11 23H2

09:57:53.2882+01:00 - ERROR - ImageLoader.Load - Failed to get thumbnail for C:\Users\user\AppData\Local\FlowLauncher\app-1.17.2\Plugins\Flow.Launcher.Plugin.WebSearch\Images\web_search.png on second try
EXCEPTION OCCURS: System.Runtime.InteropServices.COMException (0x80004005): Error while extracting thumbnail for C:\Users\user\AppData\Local\FlowLauncher\app-1.17.2\Plugins\Flow.Launcher.Plugin.WebSearch\Images\web_search.png
 ---> System.Runtime.InteropServices.COMException (0x8004B201): 0x8004B201
   at IntPtr Flow.Launcher.Infrastructure.Image.WindowsThumbnailProvider.GetHBitmap(string fileName, int width, int height, ThumbnailOptions options) in C:/projects/flow-launcher/Flow.Launcher.Infrastructure/Image/ThumbnailReader.cs:line 129
   at BitmapSource Flow.Launcher.Infrastructure.Image.WindowsThumbnailProvider.GetThumbnail(string fileName, int width, int height, ThumbnailOptions options) in C:/projects/flow-launcher/Flow.Launcher.Infrastructure/Image/ThumbnailReader.cs:line 120
   at ImageResult Flow.Launcher.Infrastructure.Image.ImageLoader.GetThumbnailResult(ref string path, bool loadFullImage) in C:/projects/flow-launcher/Flow.Launcher.Infrastructure/Image/ImageLoader.cs:line 247
   at async ValueTask<ImageResult> Flow.Launcher.Infrastructure.Image.ImageLoader.LoadInternalAsync(string path, bool loadFullImage) in C:/projects/flow-launcher/Flow.Launcher.Infrastructure/Image/ImageLoader.cs:line 169

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