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Connect, collect, transform, visualise, and interact with your Industrial Data in a single platform. Use FlowFuse to manage, scale and secure your Node-RED solutions.
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Change Stripe Subscription handling to manage unpaid state #2055

Open knolleary opened 1 year ago

knolleary commented 1 year ago

Description

This is a follow-up to https://github.com/flowforge/flowforge/issues/1878, raising as its own task for planning purposes.

We currently configure Stripe to cancel a user's subscription after a number of failed payments. That leaves us in the position that if they then setup a new subscription for the team, all existing debts are forgotten.

Stripe puts the subscription into the unpaid state before this happens - something we don't track.

We should:

  1. modify our subscription handling to not cancel the subscription when it goes unpaid.
  2. track the unpaid state and take appropriate action.
    • That could be to prevent the user from doing anything billable in the platform until they pay their bills.

Epic/Story

No response

Have you provided an initial effort estimate for this issue?

I have provided an initial effort estimate

knolleary commented 7 months ago

Bumping this issue into my queue as questions have been asked around our handling of unpaid subscriptions. Need to revisit the general area to see what makes sense - so starting with a research/design phase.