[QUESTION] customer support agent

[makemoney2023]

Describe the feature you'd like How do you create a chain that acts as a customer support agent and is able to capture primary and secndary keys and writes json to a function to be used with an api for data CRUD. Also want to be able to summarize the conversation when completed and capture the sentiment and uses a tool to send an email with the conversation summary and sentiment attached.

[HenryHengZJ]

for now flowise can't capture information from chat to be used for other operation yet. sounds like you have to use different chatflows to achieve what you're trying to do, also with chatbot builder like botpress/voiceflow

[makemoney2023]

Will it be part of the roadmap?

On Fri, Sept 1, 2023, 5:22 a.m. Henry Heng @.***> wrote:

for now flowise can't capture information from chat to be used for other operation yet. sounds like you have to use different chatflows to achieve what you're trying to do, also with chatbot builder like botpress/voiceflow

— Reply to this email directly, view it on GitHub https://github.com/FlowiseAI/Flowise/issues/855#issuecomment-1702442896, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5SC64EDPCFL3FADPBVHBNTXYGSOLANCNFSM6AAAAAA4FEWTTE . You are receiving this because you authored the thread.Message ID: @.***>

[HenryHengZJ]

most likely we can achieve this using agentflow: