AudioPlayer Issue on Android - Noisy Audio Playing

RohitKanade commented 7 months ago

Has your issue been reported?

[X] I have searched the existing issues and confirm it has not been reported.
[X] I give permission for members of the FlutterFlow team to access and test my project for the sole purpose of investigating this issue.

Current Behavior

I published app and it seems like AudioPlayer has more issue.. Audio is not playing properly -- it gives noisy voices for all and not clear voice... it working fine in test mode but on google play store - its not working properly.. Giving NOISY Voice Google Play Store App Link - https://play.google.com/store/apps/details?id=com.mycompany.kidimoralstoriesforkids I checked in 3 mobile this issue will appear for mobile only and on prod app FYI for testing -- 10 story has audios out of 50 (which randomly get selected), can you try some time and below container takes 2 sec to load. We are adding audios for others as well but can you try again it should pick one of them.

link for video - https://drive.google.com/file/d/1vXE1IpnUW97cK86r-NmcWTa24u8ozfTj/view?usp=sharing

Expected Behavior

AudioPlayer should play audio properly without noisy voice

Steps to Reproduce

downloads prod app from google play store -> https://play.google.com/store/apps/details?id=com.mycompany.kidimoralstoriesforkids
click on today story
FYI for testing -- 10 story has audios out of 50 (which randomly get selected), can you try some time and below container takes 2 sec to load. We are adding audios for others as well but can you try again it should pick one of them.

Reproducible from Blank

[X] The steps to reproduce above start from a blank project.

Bug Report Code (Required)

n/a

Context

Audio Player at production is not working, please consider it HIGH priority issue. its bad experience for users.

Visual documentation

link for video - https://drive.google.com/file/d/1vXE1IpnUW97cK86r-NmcWTa24u8ozfTj/view?usp=sharing

Additional Info

link for video - https://drive.google.com/file/d/1vXE1IpnUW97cK86r-NmcWTa24u8ozfTj/view?usp=sharing

Environment

Project ID: k-i-di-moral-stories-for-kids-aw23cy
FlutterFlow v4.0 released January 15, 2024
Flutter version is 3.13.7

RohitKanade commented 7 months ago

David from support had communication to reproduce this issue.

davood-flutterflow commented 7 months ago

@hariprasadms I troubleshooted this issue and tested the app on my android phone and i approve that what you see in the video is happening.

RohitKanade commented 7 months ago

@davidflutterflow @hariprasadms I have files which is .wav extension and when uploaded we changed extension to .mp3. which is ideally sufficient to run by any player. but it seems like FF Audio Player has some issue here. now I used audacity software to manually convert .wav file to .mp3, which seems to work ok. so using this trick it plying ok.

Though main issue is there I guess.

FYI - https://github.com/FlutterFlow/flutterflow-issues/issues/1988 this is previously raised issue, please reopen as it is not yet resolved, I just used page level cashing to byepass issue but Main Core issue is still there.

FlutterFlow / flutterflow-issues