Unable To Signin Or Signup In Windows Desktop App

amirceo commented 4 months ago

Has your issue been reported?

[X] I have searched the existing issues and confirm it has not been reported.
[X] I give permission for members of the FlutterFlow team to access and test my project for the sole purpose of investigating this issue.

Current Behavior

When I enter my email and password on the website it signs in but when I enter the same email and password in the desktop app it says my email or password is wrong. my accounts email is verified.

Expected Behavior

I expect to sign in or at least signup in Windows desktop app.

Steps to Reproduce

Try to sign in to windows desktop app in windows 10 I don't know how to reproduce.

Reproducible from Blank

[X] The steps to reproduce above start from a blank project.

Bug Report Code (Required)

fff

Context

I want to just sign in, why this page makes things too complicated?

Visual documentation

Capture

Additional Info

No response

Environment

- FlutterFlow version: Newest (Strangely It Dont Have Version Name!!!)
- Platform: Windows 10
- Browser name and version: Windows 10
- Operating system and version affected: windows 10 (What A Mess!!!)

General

[ ] I was collaborating with other users in the same project prior to data loss
[ ] I navigated between different project views leading up to data loss
[ ] The UI was running very slowly prior to data loss
[ ] A crash or other bug occurred prior to data loss
[ ] Data was not saved in a snapshot
[ ] I was using flutterflow from multiple devices
[ ] I was using flutterflow from multiple platforms (e.g. both web and MacOS Desktop app)

Relative to the time the changes were made, data was lost within

[ ] 1 minute
[ ] 1 hour
[ ] 1 day
[ ] 1 week

When following my steps to reproduce, data loss happens

[ ] ~100% of the time
[ ] ~50% of the time
[ ] ~10% of the time
[ ] ~1% of the time
[ ] Very rarely or only encountered once

amirceo commented 4 months ago

What a messy company!!!

leighajarett commented 4 months ago

Oh no, sorry you're running into this! This isn't good - we're taking a look

leighajarett commented 4 months ago

Can you please provide your email address?

paulperez-dev commented 4 months ago

Hi @amirceo! Can you also share the version you are in? Usually, the version can be seen inside a project, but because you can't sign in, you will need to look into the settings of w10:

Settings>Apps>Installed apps

Edit:
I was not able to reproduce the issue. I tested on v.4.1.52 (previous image), and then updated and tested on v.4.1.53.

Can you please try updating to the latest version (or download the installer again)?

amirceo commented 4 months ago

It's the newest version I downloaded it yesterday from Flutterflow official website.

On Tue, May 21, 2024, 5:16 PM Paul Pérez @.***> wrote:

Hi @amirceo https://github.com/amirceo! Can you also share the version you are in? Usually, the version can be seen inside a project, but because you can't sign in, you will need to look into the settings of w10:

Settings>Apps>Installed apps

[image: image.png] https://camo.githubusercontent.com/200edea18a79a409b8d8f0a3c65137b5a236248f685d102a9e0a7406e0de3e19/68747470733a2f2f75706c6f6164732e6c696e6561722e6170702f33323431303839642d373336612d343432322d393030622d3035316537326163636462652f65353833623739302d643165352d343939362d393632652d6264646337306636623062332f32336535663733382d393436612d346264662d613033392d6337636465653235363161623f7369676e61747572653d65794a68624763694f694a49557a49314e694973496e523563434936496b705856434a392e65794a775958526f496a6f694c7a4d794e4445774f446c6b4c54637a4e6d45744e4451794d6930354d4442694c5441314d5755334d6d466a593252695a53396c4e54677a596a63354d43316b4d5755314c5451354f5459744f5459795a5331695a47526a4e7a426d4e6d4977596a4d764d6a4e6c4e5759334d7a67744f54513259533030596d526d4c5745774d7a6b74597a646a5a47566c4d6a55324d5746694969776961574630496a6f784e7a45324d6a6b354d5463784c434a6c654841694f6a4d7a4d6a67324f4455354d54637866512e2d307261784572594574764379624f664933436e636e554f4630306c41704e462d6850347531346535664520

— Reply to this email directly, view it on GitHub https://github.com/FlutterFlow/flutterflow-issues/issues/2937#issuecomment-2122677452, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBKO2LC6KSSCVSBNC6KYFDDZDNF3TAVCNFSM6AAAAABH6RAH3CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMRSGY3TONBVGI . You are receiving this because you were mentioned.Message ID: @.***>

paulperez-dev commented 4 months ago

@amirceo when signing into the web, do you use a password manager to autocomplete the credentials?

In the desktop app, are you copying/pasting the password?

amirceo commented 4 months ago

No I know my password, and copied it too.

On Wed, May 22, 2024, 3:12 AM Paul Pérez @.***> wrote:

@amirceo https://github.com/amirceo when signing into the web, do you use a password manager to autocomplete the credentials?

In the desktop app, are you copying/pasting the password?

— Reply to this email directly, view it on GitHub https://github.com/FlutterFlow/flutterflow-issues/issues/2937#issuecomment-2123599909, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBKO2LGHL5A5ICF7G3EZU4TZDPLVVAVCNFSM6AAAAABH6RAH3CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCMRTGU4TSOJQHE . You are receiving this because you were mentioned.Message ID: @.***>

github-actions[bot] commented 4 months ago

This issue is stale because it has been open for 7 days with no activity. If there are no further updates, a team member will close the issue.

paulperez-dev commented 4 months ago

Hi @amirceo! Can you please verify if the issue persists in the latest release?

amirceo commented 4 months ago

I will check it out tomorrow and let you know

On Fri, May 31, 2024, 8:40 PM Paul Pérez @.***> wrote:

Hi @amirceo ! Can you please verify if the issue persists in the latest release?

— Reply to this email directly, view it on GitHub , or unsubscribe

. You are receiving this because you were mentioned.Message ID: @.***>

paulperez-dev commented 3 months ago

Hi @amirceo! I will close this issue by the end of the day if there is no update.

amirceo commented 3 months ago

It don't sign in 🫤

On Wed, Jun 5, 2024, 5:41 PM Paul Pérez @.***> wrote:

Hi @amirceo https://github.com/amirceo! I will close this issue by the end of the day if there is no update.

— Reply to this email directly, view it on GitHub https://github.com/FlutterFlow/flutterflow-issues/issues/2937#issuecomment-2150106163, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBKO2LAYO6IYATCXY5XR4UDZF4MB7AVCNFSM6AAAAABH6RAH3CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNJQGEYDMMJWGM . You are receiving this because you were mentioned.Message ID: @.***>

paulperez-dev commented 3 months ago

Hi @amirceo. Can you please try to sing in from another device?

amirceo commented 3 months ago

No I only have access to one device

On Wed, Jun 12, 2024, 8:48 AM Paul Pérez @.***> wrote:

Hi @amirceo https://github.com/amirceo. Can you please try to sing in from another device?

— Reply to this email directly, view it on GitHub https://github.com/FlutterFlow/flutterflow-issues/issues/2937#issuecomment-2162124781, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBKO2LE3JXE44GNCT5HSRLTZG7KZLAVCNFSM6AAAAABH6RAH3CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNRSGEZDINZYGE . You are receiving this because you were mentioned.Message ID: @.***>

leighajarett commented 3 months ago

Can you try and reset your password?

We unfortunately aren't able to reproduce anything or see any errors related to the sign in on your account 🙁

amirceo commented 3 months ago

It doesn't give me errors on the website it only gives me errors on the desktop and my Windows is Windows 10

On Thu, Jun 13, 2024, 12:07 AM Leigha Jarett @.***> wrote:

Can you try and reset your password?

We unfortunately aren't able to reproduce anything or see any errors related to the sign in on your account 🙁

— Reply to this email directly, view it on GitHub https://github.com/FlutterFlow/flutterflow-issues/issues/2937#issuecomment-2163856289, or unsubscribe https://github.com/notifications/unsubscribe-auth/BBKO2LH65GJ647XNGWIYX53ZHCWRXAVCNFSM6AAAAABH6RAH3CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNRTHA2TMMRYHE . You are receiving this because you were mentioned.Message ID: @.***>

paulperez-dev commented 3 months ago

Closing this issue since we haven't heard back from you. If you are still facing the problem please submit a new issue. Have a great day!

FlutterFlow / flutterflow-issues