FlutterFlow windows desktop app doesnt work

[nev-21]

Can we access your project?

• [X] I give permission for members of the FlutterFlow team to access and test my project for the sole purpose of investigating this issue.

Current Behavior

The app doesnt start after login (neither google nor password sign-in).

Expected Behavior

That desktop app works.

Steps to Reproduce

1. Download and Install Flutterflow windows app
2. Open it, sign in (google or password)
3. Infinite spinner shown.

Reproducible from Blank

• [X] The steps to reproduce above start from a blank project.

Bug Report Code (Required)

ITFXzMrlvJdPvsxE0KrXY8JWij4wFjsaU40V0tdTbEgYG7LvO7M2O+r+VHZvcMekY1Y/JlmKkk8E0/Tsv/GeIPQCIkiZUoNo1rhyFA7ycHqtMM2UPs3hOmpfEdxbN0y81rSo2xFNCPtaR3Mtw3z/cq3qNleeY8aSfxBlZ7vfcPo=

Visual documentation

Environment

- FlutterFlow version: 4.1.86
- Platform: Web, mobile
- Browser name and version: FF Desktop App
- Operating system and version affected: Windows 11

Additional Information

No response

[Alezanello]

Hello!,

We've just released a new hotfix, and the current version is 4.1.87. Could you please update to this latest version and let us know if everything is working as expected?

Thank you!

[nev-21]

I updated to 4.1.87 It doenst work yet

[nev-21]

Hi, @Alezanello I just installed the version 4.1.88 It is with the same error. Thank you for trying.

[github-actions[bot]]

This issue is stale because it has been open for 7 days with no activity. If there are no further updates, a team member will close the issue.

[nev-21]

I have not received an answer yet, please help

[rhasan104]

I'm having the same issue. I have attached a screenshot of the version I have installed. I also included the event viewer log.

`Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program flutterflow because of this error.

Program: flutterflow File:

The error value is listed in the Additional Data section. User Action

1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
   • It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
   • It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data Error value: 00000000 Disk type: 0`

Additionally, I deleted the firestore and firestore-heartbeat folders in C:\Users\{User}\AppData\Local dir. Once I relaunched the app, it lasted a little bit longer but within 30 seconds, it crashes again.

[nev-21]

Hi, just want to notify that it is broken in version 5 too.

[Alezanello]

Hello,

I apologize for the late response. Does this issue still persist, or was it fixed in the latest FlutterFlow updates?

[nev-21]

Hi, It is still hapening, version 5.0.9, windows 11:

[nev-21]

Just want to mention that in version 5.0.11 the issue persist