FlutterFlow / flutterflow-issues

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Firebase permission issues - the whole project is down, this is a P1 blocker please take a look!!! #4836

Closed jessieplaydatecare closed 2 weeks ago

jessieplaydatecare commented 2 weeks ago

Can we access your project?

Current Behavior

The whole site is down without any configuration change Tried to regenerate config file but still can't connect to firebase DB Screenshot 2024-11-05 at 1 16 43 PM Screenshot 2024-11-05 at 1 16 18 PM Screenshot 2024-11-05 at 1 15 35 PM Screenshot 2024-11-05 at 1 15 02 PM

Expected Behavior

Database is connected

Steps to Reproduce

Open Database tab click Manage Content You will see this Screenshot 2024-11-05 at 1 15 35 PM But in firebase, the user is already added as editor, and the email is enabled,

Reproducible from Blank

Bug Report Code (Required)

IT4KiMn1z8pgod9Y0LrtbfowiikvIjsnap08lut+Z0scGIjyG7YMS8+kMxJVXemndGNEL1mZ+DkJ+euMv4f+A+UqAw6eGohC+rhcaDrwLWqtac2oDpaKPXFSI99JJVy656WskwpNPrBodV5h2ly6POm8RTDvJuKyDjMdQc+IUJ3OnlGqQ0SLb3kNh1JWeC/v

Visual documentation

Screenshot 2024-11-05 at 1 22 19 PM Screenshot 2024-11-05 at 1 22 33 PM

Environment

- FlutterFlow version:5.0.8
- Platform:Mac 
- Browser name and version: Chrome
- Operating system and version affected: Mac Sequoia 15.0.1

Additional Information

No response

Alezanello commented 2 weeks ago

Hello!

Here are two things you can try:

  1. Go to your Firebase Project -> Authentication -> Users tab -> search for the user "firebase@flutterflow.io" and delete it.
  2. In your FlutterFlow project, navigate to Settings -> Firebase -> Remove your existing Firebase project -> Add it back -> Regenerate the configuration files.

If you’ve tried both steps and the issue persists, please reach out to our support team via the in-app chat or at support@flutterflow.io.

Hope this helps!

Alezanello commented 2 weeks ago

Closing this issue since we haven't heard back from you. If you are still facing the problem please submit a new issue. Have a great day!