Source Currency Switching Not Working - Paid Subscription

[JasonT1310]

Hi there,

I've signed up for the basic plan to access Source Currency Switching however when calling the historic endpoint: "https://api.exchangerate.host/historical?access_key={MY_KEY}&date=2023-09-26&currencies=USD,JPY&source=GBP" I am given the response: "Access Restricted - Your current Subscription Plan does not support Source Currency Switching."

It clearly states that under the basic plan this feature is included. Is anyone else experiencing this/are able to contact the support? The support email address just bounces emails back and the "Contact Sales & Customer Support" online query form just returns an error when attempting to send a message.

Thanks for the help!

[vivek-goyal]

yes, I am experiencing the same

[marlic1982]

yes, I am experience the same

Which is your experience?

I have the same problem

[ysemeniuk]

Same here. I have Basic plan which lists currency switching as enabled

curl --location 'https://api.exchangerate.host/live?access_key=_____&source=EUR'

{
    "success": false,
    "error": {
        "code": 105,
        "type": "source_currency_access_restricted",
        "info": "Access Restricted - Your current Subscription Plan does not support Source Currency Switching."
    }
}

[ysemeniuk]

I've got response from apilayer (new owner of the service) support. At least the are aware of the issue

Hello,

We are aware of the issue affecting the ability for paid users to switch the base/source currency on their requests and are working with the development team to solve the problem as soon as possible. We'll let you know as soon as they provide us with an update. Thank you for your patience and apologies for any inconveniences caused.

Sincerely,

[JasonT1310]

That's great, thanks for the info @ysemeniuk. Agreed.. a small win. Hopefully they get their act together sooner rather than later.

[Powerstone-gh]

Yes, the free service doesn't support basic currency switching

[rusq]

See #245