Bug: Signing into fontawesome.com breaks documentation examples

voltaek commented 11 months ago

Bug description

While signed into fontawesome.com, most of the example blocks in the docs are just blank white boxes. They still have the HTML under them, but no demonstration of that HTML working is above it anymore. Interestingly, the purple bubbles also fail to load ads inside them when signed in. This happens with both Pro accounts that I can sign into and on two different systems.

If I view the site in Chrome's Ingonito mode or sign out of my Pro account, they appears again immediately.

See pages like these while signed in: Get Started Styling Basics Icons in a List Power Transforms

Reproducible test case

No response

Screenshots

Signed Out

signed_out

Signed In

signed_in

Font Awesome version

v6.4.2

Serving

Other (as specified in the bug description)

Implementation

Other (as specified in the bug description)

Browser and Operating System

Chrome v116 on Windows Server 2019 Standard Chrome v116 on Windows 10

Web bug report checklist

[X] I have included a test case because my odds go way up that the team can fix this when I do
[X] I have searched for existing issues and to the best of my knowledge this is not a duplicate

tagliala commented 11 months ago

Looks like it is an extension filtering out icons.

Maybe a specific list, can you check your extensions?

voltaek commented 11 months ago

Looks like it is an extension filtering out icons.

Maybe a specific list, can you check your extensions?

I forgot to mention that I disabled all extensions and restarted Chrome before submitting this issue. And if it was my extensions, then I would think it would also be affecting the examples while I was signed out just the same.

Also, I guess I chose a bad example to screenshot. It's entire examples missing, not just their icons. So in these screenshots, if it was just the icons being removed, then the text should still remain.

Inspecting the page source shows that the <div class="example padding-xl"></div> element is completely empty. So this seems like a server-side issue with me being signed in.

Signed Out

signed_out_2

Signed In

signed_in_2

tagliala commented 11 months ago

Confirmed, thanks

It also happens with Firefox

FeBe95 commented 7 months ago

Same here. Tested with both Chrome & Firefox, with extensions disabled or enabled.

Signed out: example previews do work as expected
Signed in: example previews are empty

@tagliala Is there any update on this?

FortAwesome / Font-Awesome