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Fredde87 / PRTG-iDirect-sensor

Custom iDirect XML Sensor for PRTG
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Error received. (Solution Required) please #2

Open MuhammadHamzaChughtai opened 3 weeks ago

MuhammadHamzaChughtai commented 3 weeks ago

PS C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML> C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML\iDirect.ps1 New-Object : Exception calling ".ctor" with "2" argument(s): "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 172.87.99.24:23" At C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML\iDirect.ps1:18 char:15

<?xml version= 1.0 encoding=Windows-1252 ?>

Error connecting to System.Management.Automation.Internal.Host.InternalHost1
Fredde87 commented 3 weeks ago

Hi Muhammad,

It seems that the script is failing to connect to your modem using telnet. So one of the following might be the cause,

A) Network/Firewall issue B) Telnet disabled on modem C) iDirect perhaps have removed telnet support in the latest firmware version

I don't have access to any iDirect modems anymore as I have changed jobs since I wrote this script so its hard for me to check cause C.

Can you open a telnet session to the modem from your PC? If so does that work?

MuhammadHamzaChughtai commented 2 weeks ago

Hi Fredde,

Thank you for replying to my query. I believe you're correct. It's a iDirect X1 modem, which we typically access via its LAN IP through a web browser using login credentials. I can access the modem's web interface and ping the LAN IP using CMD as well as PRTG. I suspect this might be due to Telnet, as I'm receiving a "connection refused" error when attempting through putty. I would appreciate it if you could provide some steps related to Telnet, as this might help in getting the script to run. However, I can't find any Telnet-related settings or configuration on the iDirect X1 modem's access page.