[bug]: FreePBX CDR MP3 Playback

umairmalik2410 commented 5 months ago

FreePBX Version

FreePBX 15

Issue Description

Unable to playback CDR recordings stored in mp3 format if you upgrade beyond 15.0.24. This is the last version where the mp3 playback works. As soon as you upgrade to 15.0.24.1 the playback no longer works.

Operating Environment

Relevant log output

No response

kguptasangoma commented 5 months ago

Hi @umairmalik2410 Can you please give a try with the latest 16 system ? thanks

lgaetz commented 5 months ago

Clarification. FreePBX 15 is security fixes only at this point. Reproducing the issue in version 16 or 17 will be required.

kguptasangoma commented 5 months ago

Closing this jira , please try with 16 or 17 and re-open if issue exists on 16 /17 system. thanks

thiagopollachini commented 5 months ago

FreePBX Version

FreePBX 15

Issue Description

Unable to playback CDR recordings stored in mp3 format if you upgrade beyond 15.0.24. This is the last version where the mp3 playback works. As soon as you upgrade to 15.0.24.1 the playback no longer works.

Operating Environment

Official FreePBX 15.0.37.4 Current Asterisk Version: 13.38.3 +---------------------+------------+-----------------------------------+------------+-----------+ | Module | Version | Status | License | Signature | +---------------------+------------+-----------------------------------+------------+-----------+ | accountcodepreserve | 13.0.2.2 | Enabled | GPLv2 | Sangoma | | allowlist | 15.0.13 | Enabled | GPLv3+ | Sangoma | | amd | 15.0.3 | Enabled | GPLv3+ | Sangoma | | announcement | 15.0.3.13 | Enabled | GPLv3+ | Sangoma | | api | 15.0.11 | Enabled | AGPLv3+ | Sangoma | | arimanager | 15.0.3.20 | Enabled | GPLv3+ | Sangoma | | asterisk-cli | 14.0.4 | Enabled | GPLv3+ | Sangoma | | asteriskinfo | 15.0.14 | Enabled | GPLv3+ | Sangoma | | backup | 15.0.26 | Enabled | GPLv3+ | Sangoma | | blacklist | 15.0.4 | Enabled | GPLv3+ | Sangoma | | builtin | | Enabled | | Unsigned | | bulkhandler | 15.0.4 | Enabled | GPLv3+ | Sangoma | | calendar | 15.0.10 | Enabled | GPLv3+ | Sangoma | | callback | 15.0.12 | Enabled | GPLv3+ | Sangoma | | callforward | 15.0.16 | Enabled | AGPLv3+ | Sangoma | | callrecording | 15.0.7.29 | Enabled | AGPLv3+ | Sangoma | | callwaiting | 15.0.4.6 | Enabled | GPLv3+ | Sangoma | | cdr | 15.0.24 | Enabled | GPLv3+ | Sangoma | | cdrpro | | Not Installed (Locally available) | Commercial | Sangoma | | cel | 15.0.17 | Enabled | GPLv3+ | Sangoma | | certman | 15.0.49 | Enabled | AGPLv3+ | Sangoma | | cidlookup | 15.0.27 | Enabled | GPLv3+ | Sangoma | | conferences | 15.0.7.11 | Enabled | GPLv3+ | Sangoma | | conferencespro | 15.0.3.18 | Enabled | Commercial | Sangoma | | configedit | 13.0.7.3 | Enabled | AGPLv3+ | Sangoma | | contactmanager | 15.0.13 | Enabled | GPLv3+ | Sangoma | | core | 15.0.22.36 | Enabled | GPLv3+ | Sangoma | | customappsreg | 15.0.14 | Enabled | GPLv3+ | Sangoma | | dashboard | 15.0.18 | Enabled | AGPLv3+ | Sangoma | | daynight | 15.0.12 | Enabled | GPLv3+ | Sangoma | | dictate | 15.0.7 | Enabled | GPLv3+ | Sangoma | | directory | 15.0.19 | Enabled | GPLv3+ | Sangoma | | disa | 15.0.4.9 | Enabled | AGPLv3+ | Sangoma | | donotdisturb | 15.0.10 | Enabled | GPLv3+ | Sangoma | | dynroute | 15.0.3 | Enabled | GPLv3+ | Sangoma | | endpoint | 15.0.65.7 | Enabled | Commercial | Sangoma | | extensionroutes | 15.0.8 | Enabled | Commercial | Sangoma | | extensionsettings | 13.0.4 | Enabled | GPLv3+ | Sangoma | | fax | 15.0.22 | Enabled | GPLv3+ | Sangoma | | featurecodeadmin | 15.0.2 | Enabled | GPLv3+ | Sangoma | | filestore | 15.0.9 | Enabled | AGPLv3 | Sangoma | | findmefollow | 15.0.37 | Enabled | GPLv3+ | Sangoma | | firewall | 15.0.43 | Enabled | AGPLv3+ | Sangoma | | framework | 15.0.37.4 | Enabled | GPLv2+ | Sangoma | | fw_langpacks | 14.0.1 | Enabled | GPLv3+ | Sangoma | | googletts | 0.0.3 | Enabled | | Unknown | | hotelwakeup | 15.0.5.5 | Enabled | GPLv2 | Sangoma | | iaxsettings | 15.0.8 | Enabled | AGPLv3 | Sangoma | | infoservices | 15.0.3 | Enabled | GPLv2+ | Sangoma | | irc | 13.0.1 | Enabled | GPLv3+ | Sangoma | | ivr | 15.0.30 | Enabled | GPLv3+ | Sangoma | | languages | 15.0.13 | Enabled | GPLv3+ | Sangoma | | logfiles | 15.0.15 | Enabled | GPLv3+ | Sangoma | | manager | 15.0.23 | Enabled | GPLv2+ | Sangoma | | miscapps | 15.0.10 | Enabled | GPLv3+ | Sangoma | | miscdests | 15.0.2.12 | Enabled | GPLv3+ | Sangoma | | music | 15.0.22 | Enabled | GPLv3+ | Sangoma | | oracle_connector | | Not Installed (Locally available) | Commercial | Sangoma | | outroutemsg | 15.0.9 | Enabled | GPLv3+ | Sangoma | | paging | 15.0.4.35 | Enabled | GPLv3+ | Sangoma | | parking | 15.0.15.4 | Enabled | GPLv3+ | Sangoma | | phonebook | 15.0.12 | Enabled | GPLv3+ | Sangoma | | phpinfo | 13.0.2 | Enabled | GPLv2+ | Sangoma | | pinsets | 15.0.1.15 | Enabled | GPLv3+ | Sangoma | | pm2 | 15.0.10 | Enabled | AGPLv3+ | Sangoma | | pms | | Not Installed (Locally available) | Commercial | Sangoma | | presencestate | 15.0.11 | Enabled | GPLv3+ | Sangoma | | printextensions | 13.0.3.4 | Enabled | GPLv3+ | Sangoma | | queueprio | 15.0.10 | Enabled | GPLv3+ | Sangoma | | queues | 15.0.39 | Enabled | GPLv2+ | Sangoma | | recordings | 15.0.6 | Enabled | GPLv3+ | Sangoma | | restapps | 15.0.42.5 | Enabled | Commercial | Sangoma | | ringgroups | 15.0.11.17 | Enabled | GPLv3+ | Sangoma | | sangomaconnect | | Not Installed (Locally available) | Commercial | Sangoma | | sangomartapi | 15.0.55.3 | Enabled | Commercial | Sangoma | | setcid | 15.0.9 | Enabled | GPLv3+ | Sangoma | | sipsettings | 15.0.11 | Enabled | AGPLv3+ | Sangoma | | sipstation | | Not Installed (Locally available) | Commercial | Sangoma | | sms | 15.0.37 | Enabled | Commercial | Sangoma | | smsplus | 15.0.2 | Enabled | Commercial | Sangoma | | soundlang | 15.0.5.10 | Enabled | GPLv3+ | Sangoma | | superfecta | 15.0.5 | Enabled | GPLv2+ | Sangoma | | sysadmin | 15.0.33.14 | Enabled | Commercial | Sangoma | | timeconditions | 15.0.15.11 | Enabled | GPLv3+ | Sangoma | | tts | 15.0.12 | Enabled | GPLv3+ | Sangoma | | ttsengines | 15.0.4.7 | Enabled | AGPLv3 | Sangoma | | ucp | 15.0.15 | Enabled | AGPLv3+ | Sangoma | | userman | 15.0.69.19 | Enabled | AGPLv3+ | Sangoma | | versionupgrade | 15.0.42 | Enabled | Commercial | Sangoma | | vmblast | 15.0.11.8 | Enabled | GPLv3+ | Sangoma | | voicemail | 15.0.32 | Enabled | GPLv3+ | Sangoma | | voipinnovations | | Not Installed (Locally available) | Commercial | Sangoma | | weakpasswords | 13.0.2 | Enabled | GPLv3+ | Sangoma | | webrtc | 15.0.10.13 | Enabled | GPLv3+ | Sangoma | | zulu | | Not Installed (Locally available) | Commercial | Sangoma | +---------------------+------------+-----------------------------------+------------+-----------+

Relevant log output

No response

You need to update the recording file for another table (transient_cdr) in asteriskcdrdb. It's the same query that you run for cdr table.

kguptasangoma commented 5 months ago

hi @thiagopollachini please try with 16 or 17 and if issue exists on 16 and 17 then please raise the fresh new issue. thanks

umairmalik2410 commented 5 months ago

@thiagopollachini thank you, updating the recordingfile under transient_cdr db worked. thank you!

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