Closed mandersonbluepride closed 1 month ago
Hi @mandersonbluepride ,
Need information i.e. which Polycom model + sidecar are you trying to configure?
Thanks
Hi @Rverma032
That makes sense, we are using the VVX411 with VVX-Color sidecar. We are still having the same issue after the update to 17.0.1.79 on the endpoint manager.
Thank you!
endpoint version 17.0.1.80
FreePBX Version
FreePBX 17
Issue Description
After updating to Endpoint Manager 17.0.1.77 I am able to make changes in the UI of FreePBX for the sidecars and get the configuration rebuilt. However, when the configuration is pushed to the phone (or if the phone is manually rebooted after the configuration change) the main part of the phone gets the speeddials/blf configurations however the sidecar stays blank. There is no error message per say but rather no configuration change that the phone picks up. The configuration lives in the UI, just never shows up on the phone.
Operating Environment
FreePBX: 17.0.19.1 Asterisk: 21.4.1 Modules:
+---------------------+-----------+-----------------------------------+-------------+-----------+ | Module | Version | Status | License | Signature | +---------------------+-----------+-----------------------------------+-------------+-----------+ | accountcodepreserve | 17.0.0.1 | Enabled | GPLv2 | Sangoma | | adv_recovery | 17.0.4 | Enabled | Commercial | Sangoma | | allowlist | 17.0.1.1 | Enabled | GPLv3+ | Sangoma | | amd | 17.0.1 | Enabled | GPLv3+ | Sangoma | | announcement | 17.0.2.1 | Enabled | GPLv3+ | Sangoma | | api | 17.0.1.6 | Enabled | AGPLv3+ | Sangoma | | areminder | 17.0.3.10 | Enabled | Commercial | Sangoma | | arimanager | 17.0.1.1 | Enabled | GPLv3+ | Sangoma | | asterisk-cli | 17.0.2 | Enabled | GPLv3+ | Sangoma | | asteriskinfo | 17.0.2 | Enabled | GPLv3+ | Sangoma | | backup | 17.0.5.58 | Enabled | GPLv3+ | Sangoma | | blacklist | 17.0.1.2 | Enabled | GPLv3+ | Sangoma | | broadcast | 17.0.1.6 | Enabled | Commercial | Sangoma | | builtin | | Enabled | | Unsigned | | bulkhandler | 17.0.5 | Enabled | GPLv3+ | Sangoma | | calendar | 17.0.4.15 | Enabled | GPLv3+ | Sangoma | | callaccounting | 17.0.5 | Enabled | Commercial+ | Sangoma | | callback | 17.0.2.1 | Enabled | GPLv3+ | Sangoma | | callerid | 17.0.1 | Enabled | Commercial | Sangoma | | callforward | 17.0.1.6 | Enabled | AGPLv3+ | Sangoma | | calllimit | 17.0.1.2 | Enabled | Commercial | Sangoma | | callrecording | 17.0.3.7 | Enabled | AGPLv3+ | Sangoma | | callwaiting | 17.0.3.4 | Enabled | GPLv3+ | Sangoma | | cdr | 17.0.4.16 | Enabled | GPLv3+ | Sangoma | | cdrpro | 17.0.3.19 | Enabled | Commercial | Sangoma | | cel | 17.0.2.8 | Enabled | GPLv3+ | Sangoma | | certman | 17.0.3.12 | Enabled | AGPLv3+ | Sangoma | | cidlookup | 17.0.1.1 | Enabled | GPLv3+ | Sangoma | | conferences | 17.0.3.2 | Enabled | GPLv3+ | Sangoma | | conferencespro | 17.0.1.7 | Enabled | Commercial | Sangoma | | configedit | 17.0.1.1 | Enabled | AGPLv3+ | Sangoma | | contactmanager | 17.0.5.11 | Enabled | GPLv3+ | Sangoma | | core | 17.0.13 | Enabled | GPLv3+ | Sangoma | | cos | 17.0.1.1 | Enabled | Commercial | Sangoma | | customappsreg | 17.0.1 | Enabled | GPLv3+ | Sangoma | | customcontexts | 17.0.1.3 | Enabled | GPLv2+ | Sangoma | | dashboard | 17.0.4.3 | Enabled | AGPLv3+ | Sangoma | | daynight | 17.0.1.1 | Enabled | GPLv3+ | Sangoma | | dictate | 17.0.1.2 | Enabled | GPLv3+ | Sangoma | | directory | 17.0.1.1 | Enabled | GPLv3+ | Sangoma | | disa | 17.0.3 | Enabled | AGPLv3+ | Sangoma | | donotdisturb | 17.0.2.3 | Enabled | GPLv3+ | Sangoma | | dynroute | 17.0.3.1 | Enabled | GPLv3+ | Sangoma | | endpoint | 17.0.1.77 | Enabled | Commercial | Sangoma | | extensionroutes | 17.0.1 | Enabled | Commercial | Sangoma | | extensionsettings | 17.0.1 | Enabled | GPLv3+ | Sangoma | | fax | 17.0.3.4 | Enabled | GPLv3+ | Sangoma | | faxpro | 17.0.1.18 | Enabled | Commercial | Sangoma | | featurecodeadmin | 17.0.2 | Enabled | GPLv3+ | Sangoma | | filestore | 17.0.2.22 | Enabled | AGPLv3 | Sangoma | | findmefollow | 17.0.4.9 | Enabled | GPLv3+ | Sangoma | | firewall | 17.0.1.26 | Enabled | AGPLv3+ | Sangoma | | framework | 17.0.19.1 | Enabled | GPLv2+ | Sangoma | | hotelwakeup | 17.0.1.6 | Enabled | GPLv2 | Sangoma | | iaxsettings | 17.0.1 | Enabled | AGPLv3 | Sangoma | | infoservices | 17.0.1.1 | Enabled | GPLv2+ | Sangoma | | ivr | 17.0.6 | Enabled | GPLv3+ | Sangoma | | languages | 17.0.1 | Enabled | GPLv3+ | Sangoma | | logfiles | 17.0.3.3 | Enabled | GPLv3+ | Sangoma | | manager | 17.0.6 | Enabled | GPLv2+ | Sangoma | | miscapps | 17.0.3 | Enabled | GPLv3+ | Sangoma | | miscdests | 17.0.1.1 | Enabled | GPLv3+ | Sangoma | | missedcall | 17.0.1.1 | Enabled | GPLv3+ | Sangoma | | music | 17.0.5 | Enabled | GPLv3+ | Sangoma | | oembranding | | Not Installed (Locally available) | Commercial | Sangoma | | outcnam | 17.0.1 | Enabled | GPLv3+ | Sangoma | | outroutemsg | 17.0.1 | Enabled | GPLv3+ | Sangoma | | paging | 17.0.3 | Enabled | GPLv3+ | Sangoma | | pagingpro | 17.0.1.6 | Enabled | Commercial | Sangoma | | parking | 17.0.2.4 | Enabled | GPLv3+ | Sangoma | | parkpro | 17.0.1.4 | Enabled | Commercial | Sangoma | | pbxmfa | 17.0.2.1 | Enabled | Commercial+ | Sangoma | | phpinfo | 17.0.1 | Enabled | GPLv2+ | Sangoma | | pinsets | 17.0.3.2 | Enabled | GPLv3+ | Sangoma | | pinsetspro | 17.0.2 | Enabled | Commercial | Sangoma | | pm2 | 17.0.3.2 | Enabled | AGPLv3+ | Sangoma | | pms | 17.0.2.15 | Enabled | Commercial | Sangoma | | presencestate | 17.0.2.4 | Enabled | GPLv3+ | Sangoma | | printextensions | 17.0.1.2 | Enabled | GPLv3+ | Sangoma | | queueprio | 17.0.1.4 | Enabled | GPLv3+ | Sangoma | | queues | 17.0.1.10 | Enabled | GPLv2+ | Sangoma | | queuestats | 17.0.1.7 | Enabled | Commercial | Sangoma | | qxact_reports | 17.0.3 | Enabled | Commercial | Sangoma | | recording_report | 17.0.3.8 | Enabled | Commercial | Sangoma | | recordings | 17.0.2.2 | Enabled | GPLv3+ | Sangoma | | restapps | 17.0.1.20 | Enabled | Commercial | Sangoma | | ringgroups | 17.0.2.4 | Enabled | GPLv3+ | Sangoma | | sangomaconnect | 17.0.1.35 | Enabled | Commercial | Sangoma | | sangomacrm | 17.0.1.16 | Enabled | Commercial | Sangoma | | sangomartapi | 17.0.1.28 | Enabled | Commercial | Sangoma | | setcid | 17.0.1.2 | Enabled | GPLv3+ | Sangoma | | sipsettings | 17.0.6.8 | Enabled | AGPLv3+ | Sangoma | | sipstation | 17.0.3.3 | Enabled | Commercial | Sangoma | | sms | 17.0.1.15 | Enabled | Commercial | Sangoma | | smsplus | 17.0.3 | Enabled | Commercial | Sangoma | | soundlang | 17.0.4.1 | Enabled | GPLv3+ | Sangoma | | superfecta | 17.0.2 | Enabled | GPLv2+ | Sangoma | | sysadmin | 17.0.1.92 | Enabled | Commercial | Sangoma | | timeconditions | 17.0.1.18 | Enabled | GPLv3+ | Sangoma | | tts | 17.0.1.1 | Enabled | GPLv3+ | Sangoma | | ttsengines | 17.0.1 | Enabled | AGPLv3 | Sangoma | | ucp | 17.0.4.20 | Enabled | AGPLv3+ | Sangoma | | userman | 17.0.6.26 | Enabled | AGPLv3+ | Sangoma | | vmblast | 17.0.2 | Enabled | GPLv3+ | Sangoma | | vmnotify | 17.0.1.7 | Enabled | Commercial | Sangoma | | voicemail | 17.0.5.22 | Enabled | GPLv3+ | Sangoma | | voicemail_report | 17.0.1.1 | Enabled | Commercial | Sangoma | | voipinnovations | 17.0.1.4 | Enabled | Commercial | Sangoma | | vqplus | 17.0.1.16 | Enabled | Commercial | Sangoma | | weakpasswords | 17.0.1 | Enabled | GPLv3+ | Sangoma | | webcallback | 17.0.4 | Enabled | Commercial | Sangoma | | webrtc | 17.0.2.2 | Enabled | GPLv3+ | Sangoma | +---------------------+-----------+-----------------------------------+-------------+-----------+
Relevant log output
No response