[Bug]: app is not opening

FreeTubeApp / FreeTube

An Open Source YouTube app for privacy

https://freetubeapp.io/

GNU Affero General Public License v3.0

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[Bug]: app is not opening #2890

Closed PineappleWaste closed 1 year ago

PineappleWaste commented 1 year ago

Guidelines

[X] I have encountered this bug in the latest release of FreeTube.
[X] I have searched the issue tracker for open and closed issues that are similar to the bug report I want to file, without success.
[X] I have searched the documentation for information that matches the description of the bug I want to file, without success.
[X] This issue contains only one bug.

Describe the bug

I've been using this for a while, and now the app is not opening for some reason.

Expected Behavior

the app should just open

Issue Labels

accessibility issue

FreeTube Version

v0.18.0

Operating System Version

windows 10

Installation Method

.exe

Primary API used

Invidious API

Last Known Working FreeTube Version (If Any)

No response

Additional Information

No response

Nightly Build

[ ] I have encountered this bug in the latest nightly build.

github-actions[bot] commented 1 year ago

This issue is stale because it has been open 28 days with no activity. Remove stale label or comment or this will be closed in 7 days.

ChunkyProgrammer commented 1 year ago

@absidue do you know if there's any place where log files could potentially appear?

absidue commented 1 year ago

Probably in the userdata folder, although electron crash reporting seems to want to upload crash reports to a server, which we understandably haven't configured.

The better way to diagnose this is to open FreeTube through a terminal, and look at the logs on the stdout and stderr

github-actions[bot] commented 1 year ago

This issue is stale because it has been open 28 days with no activity. Remove stale label or comment or this will be closed in 7 days.

github-actions[bot] commented 1 year ago

This issue is stale because it has been open 28 days with no activity. Remove stale label or comment or this will be closed in 7 days.

efb4f5ff-1298-471a-8973-3d47447115dc commented 1 year ago

Hi @PineappleWaste could u try out the latest nightly build and see if that solves it for u.

github-actions[bot] commented 1 year ago

This issue is stale because it has been open 28 days with no activity. Remove stale label or comment or this will be closed in 7 days.

efb4f5ff-1298-471a-8973-3d47447115dc commented 1 year ago

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.