FreeTubeApp / FreeTube

An Open Source YouTube app for privacy
https://freetubeapp.io/
GNU Affero General Public License v3.0
13.26k stars 825 forks source link

[Bug]: All data wiped after updating to 21.3 #5703

Open YI8it opened 2 weeks ago

YI8it commented 2 weeks ago

Guidelines

Describe the bug

I updated from 21.0 to 21.3 and now everything is deleted. My subscriptions, history, settings, playlists, profile is all gone. I checked the Recycle Bin in hopes that my old files wasn't permanently deleted but no luck.

Expected Behavior

Updating software ≠ wipe everything.

Issue Labels

data loss

FreeTube Version

v0.21.3

Operating System Version

Windows 10 22H2

Installation Method

.exe

Primary API used

Local API

Last Known Working FreeTube Version (If Any)

v21.0

Additional Information

No response

Nightly Build

efb4f5ff-1298-471a-8973-3d47447115dc commented 1 week ago

Im sorry to hear that you have lost your files but there is nothing we can do here. It is not possible to get your data wiped by updating FreeTube. FreeTube does not touch the database files when updating. There must be something else that caused this to occur.