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FreeUKGen / FreeUKRegProductIssues

Repo for user-reported FreeUKReg product issues
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264204436 Message to Devon Syndicate sent to possibly everyone (Janelle) #1500

Closed ghost closed 6 months ago

ghost commented 1 year ago

Issue reported by Janelle at 2023-05-16 22:07:16 UTC Time: 2023-05-16T22:02:01+00:00 Session ID: 5bc8103844a3889d069617105894a5d4 Problem Page URL: /messages/list_syndicate_messages?source=list_syndicate_messages Previous Page URL: https://www.freereg.org.uk/manage_syndicates/select_action?locale=en Reported Issue: Seems that my latest message that I thought I set up for only active syndicate members went to other user ids and even to FreeBMD addresses. Please review and fix if broken. I do find the selection boxes awkward. Active syndicate members should be the default ?

Thanx ;)
Janelle

Screenshot

DeniseColbert commented 1 year ago

@AnneV-Learn this could be another glitch in the Syndicate Message system, but over on FreeREG this time?

DeniseColbert commented 1 year ago

@SteveBiggs to ask Janelle to keep an eye on this in case it happens again.

SteveBiggs commented 1 year ago

Have asked Janelle to check when she next sends out a Syndicate Message.

Vino-S commented 8 months ago

Sandra to contact Janelle

ghost commented 8 months ago

Emailed Janelle today. Awaiting reply

ghost commented 7 months ago

Emailed Janelle again via Comms on the website and also by email

ghost commented 7 months ago

Reply from Janelle (first bit left out as contained personal info)

Anyhoo, The problem I reported happened on 15 May. I’ve used since used it on 27 June 11 Sep 23 Nov No repetition of others receiving the last 3 that I am aware of, which would only be if non Devon folks reply …

The set up for sending out is really clunky, there’s no confirmation that anything has happened. I only know a message is sent because I am a syndicate member and receive a notification that I have a new message, which I must presume went to all active members.

I would have more confidence in the system if the sender, ie the syndicate coordinator, got a notification listing the success and who were the recipients.

Thanx Janelle

I am not sure if her suggestion regarding notification of successful deliveries can be implemented but an interesting idea.

I assume this can be closed now?

DeniseColbert commented 6 months ago

Done; closing