Stopped Receiving FreeREG System emails

FreeUKGen / MyopicVicar

MyopicVicar (short-sighted clergyman!) is an open-source genealogy record database and search engine. It powers the FreeREG database of parish registers, the FreeCEN database of census records, the next version of FreeBMD database of Civil Registration indexes and other Genealogical applications.

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Stopped Receiving FreeREG System emails #2649

Closed SteveBiggs closed 1 year ago

SteveBiggs commented 1 year ago

Doreen Olds (doreenolds@aol.com) has recently stopped receiving any emails from FreeREG for processed files or other communications. She has checked her spam/junk folder and they're not going there.

I've checked her profile and all looks normal - email address is valid and 'SC uploads files' is set to False.

Doreen's email address is not bouncing so please investigate why she is not getting any emails from FreeREG.

DeniseColbert commented 1 year ago

Doreen's been asked to change to a Gmail account to see if this could be caused by ISP blocking.

SteveBiggs commented 1 year ago

Doreen has changed her email address and this has resolved the issue.