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FreedomScientific / standards-support

Contains documentation for Vispero software support of Web standards
https://freedomscientific.github.io/standards-support/
GNU General Public License v3.0
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problem with focus jumping when closing a tab on the Salesforce CRM system with JAWS 2024 latest #860

Open afikso opened 1 month ago

afikso commented 1 month ago

Summary

jaws is miss behaving in the salesforce CRM, when closing a tab.

Brief description of the issue. Please list any specific steps.> open an account in the salesforce crm system then, open a case, service contract, or any other tab. explore a bit, then go to the close button, and press enter. jaws will not say nothing few seconds, then, after a few seconds the focus will jump to another section of the page. **tested with JAWS, NVDA, and Narator, the problem is happening just with jaws.

Example:

  1. Go to http://www.google.com
  2. Shift-Tab back to the About link

Expected result

the tab should be close like in any other screen, without focus jumping.

What did you expect to happen?

Actual result

the focus jumps and jaws is miss behaving.

What actually did happen?

Example

A test case that demonstrates the issue - provide linked test case, CodePen, JSbin, etc...

Additional Information

the issue tested also with Salesforce accessibility, thats conforms the issue happening just with JAWS

JAWS version and build number 2024, july update

Operating System and version windows 10 22 h2 build 1945

Browser and version:

edge, the latest

Uploading video1110050028.mp4…

afikso commented 1 month ago

https://github.com/user-attachments/assets/c67a4fbb-6af4-4422-ba42-e4d96794471a