GW2Radial installed but configure key doesn't work

[dcollinsn]

Describe the bug I installed GW2Radial on my laptop's GW2 instance using GW2 addon manager. I launched the game, pressed alt-shift-m, and nothing happened. I replaced the dll in the addon folder with the version from the latest "debug" release (and put the pdb file there too), repeated the text, and exited the game. The gw2radial log file contained an error, which I have attached.

gw2radial.log

To Reproduce Steps to reproduce the behavior:

1. Installed Gw2Radial using the addon manager
2. Launched the game
3. Pressed the configuration hotkey listed on the project page
4. Nothing happened

Expected behavior Configuration menu should have appeared

System configuration (please fill in):

• OS: Windows 11
• GPU: RTX A2000 (this is a laptop workstation GPU, but GW2 is otherwise running fine on it and the drivers are up to date (537)
• Chainloading, if any: GW2 addon manager's normal loading process.

Additional context Add any other context about the problem here.

[Friendly0Fire]

The exception looks unrelated to Radial so it might not be in cause at all, but the DLLs loaded at the time don't seem to have anything wrong with them. You could try to turn off the Discord overlay, but it's unlikely to be the problem.

What's clear however is that something is preventing the graphics hook from initializing since the log does not contain your GPU model.

Do you have any of the following apps installed?

• Razer Cortex
• BitDefender
• groupy
• Citrix Workspace (v22 or later)
• mydesk shield
• Nvidia's GeForce Overlay
• ASUS GPU Tweak III, Afterburner, RTSS (RivaTuner Statistics Server) or any other GPU overclock/control software

[cheahjs]

Stack trace is from the Intel drivers, so looks like it's trying to initialise the iGPU instead of the NVIDIA dGPU.

[Friendly0Fire]

It's been ages since I've last used a laptop for gaming/dev but isn't Optimus making the Intel driver always loaded since it has to forward the framebuffer through the iGPU?

Either way, you could try to force GW2 to run on the dedicated GPU, there's a setting for that now.

[dcollinsn]

On the listed programs, no none of those are running. I did install Nvidia software to update the drivers, but disabled the overlay, and the issue was noticed before I installed that.

On the igpu note - the game is definitely running on the dedicated GPU, confirmed by task manager. The settings page you linked has GW2 listed as "let windows decide (high performance)", I have just changed it to high performance (which lists the Nvidia GPU) and no change, here's the log

gw2radial.log