"Unknown Games"

[ciaron88]

Describe the bug I have 4 "Unkonwn Game" for PSN after syncing

Expected behavior All games should sync

Attached logs plugin-psn-38087aea-3c30-439f-867d-ddf9fae8fe6f.log.txt

Notes They have no data in Info & Configure. Also tried disconnect and reconnect, restart etc...

[Malifor22]

I also have a number of 'Unknown Games'.

[zbir84]

I too have the same problem. Do you by any chance have ps+ subscription? I swear for a split second I can see the announced ps+ games for September but then they quickly turn into Unknown Game. I bet this will disappear when that becomes live (I might be wrong though)

[ciaron88]

I too have the same problem. Do you by any chance have ps+ subscription? I swear for a split second I can see the announced ps+ games for September but then they quickly turn into Unknown Game. I bet this will disappear when that becomes live (I might be wrong though)

Yes I do have ps+ although I have not noticed any change in the title before the "Unknown Game" state. Also when the filter is set to show subscriptions only they are hidden and the only games to show are the current ps+ games

[Malifor22]

I also have a number of 'Unknown Games'.

SO, I've confirmed that it's 4 unknown games for me too. Hovering over each one, they ID as PlayStation platform games.

I do have PS+, however I grabbed Hunter's Arena (possibly counting as 2 games with PS5 and PS4 versions), so if the unknown games are the PS+ subscription games I should probably only have 2 unknown games as Hunter's Arena does appear in my games list.

I was thinking the unknown games could be delisted games, but Sword Coast Legends has been delisted in the PSN store, and still shows in my games list.

My other thought is the unknown games could have something to do with compilations / games within compilations being reported weirdly? but thats all conjecture on my part!

[FriendsOfGalaxy]

UnknownGame's are bug in Galaxy. As far as I know it is quite random, but only for new game ids.

The integration reports PS5 games since a week or two, so UnknownGames are probably PS5 (only) games.

You can check what plugin sends this way (a similar issue): https://github.com/FriendsOfGalaxy/galaxy-integration-psn/wiki/Common-problems

@ciaron88 from your logs, those are send by plugin to Galaxy. You can check which are missing - those should be UnknownGames.

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    "game_title": "Ratchet & Clank: Rift Apart"
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    "game_title": "Ratchet & Clank: Rift Apart Digital Deluxe Edition Bonus Content"
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    "game_title": "FINAL FANTASY X/X-2 HD Remaster"
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    "game_title": "MLB® The Show™ 21"
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    "game_title": "Returnal"
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    "game_title": "Monster Hunter World: Iceborne"
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  {
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    "game_title": "ASTRO's PLAYROOM"
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  {
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    "game_title": "Marvel's Spider-Man Remastered"
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    "game_title": "Demon's Souls"
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  },
  {
    "game_id": "CUSA16386_00",
    "game_title": "NBA 2K20"
  },
  {
    "game_id": "CUSA00465_00",
    "game_title": "CounterSpy™"
  },
  {
    "game_id": "CUSA05179_00",
    "game_title": "Killing Floor 2"
  },
  {
    "game_id": "CUSA17714_00",
    "game_title": "Fall Guys: Ultimate Knockout"
  },
  {
    "game_id": "CUSA00587_00",
    "game_title": "Rogue Legacy"
  },
  {
    "game_id": "CUSA09559_00",
    "game_title": "ONRUSH™"
  },
  {
    "game_id": "CUSA11875_00",
    "game_title": "Concrete Genie"
  },
  {
    "game_id": "CUSA16685_00",
    "game_title": "ReadySet Heroes"
  },
  {
    "game_id": "CUSA11882_00",
    "game_title": "Erica"
  },
  {
    "game_id": "CUSA01780_00",
    "game_title": "Spotify"
  },
  {
    "game_id": "CUSA09176_00",
    "game_title": "DAYS GONE"
  },
  {
    "game_id": "CUSA12552_00",
    "game_title": "Apex Legends"
  },
  {
    "game_id": "CUSA00126_00",
    "game_title": "Prime Video"
  },
  {
    "game_id": "CUSA06293_00",
    "game_title": "FINAL FANTASY XV Original Soundtrack Sampler"
  },
  {
    "game_id": "CUSA00267_00",
    "game_title": "Beyond: Two Souls™"
  },
  {
    "game_id": "CUSA01116_00",
    "game_title": "YouTube"
  },
  {
    "game_id": "CUSA00122_00",
    "game_title": "BBC iPlayer"
  },
  {
    "game_id": "CUSA02012_00",
    "game_title": "Media Player"
  },
  {
    "game_id": "CUSA00127_00",
    "game_title": "Netflix"
  }
]

Then you can report problem to Galaxy with ids and names of those games.

[ciaron88]

All the PPSA (PS5) games I have show fine in GOG, in that log though it looks like I have soundtracks and bonus content, from the "deluxe" editions of the games. would it be correct to assume that it is them that are showing as "Unknown" as I am guessing Galaxy won't have soundtracks and the like listed in their database?

[FriendsOfGalaxy]

@ciaron88 yes, they usually remove (ignore) soundtracks DLCs and other non-games over time. So looks like UnknownGames, are something that didn't matched to their or IGDB database on the first try with some strange error. Do you still see UnknownGames?

[ciaron88]

@ciaron88 yes, they usually remove (ignore) soundtracks DLCs and other non-games over time. So looks like UnknownGames, are something that didn't matched to their or IGDB database on the first try with some strange error. Do you still see UnknownGames?

Hi

Sorry for the late reply. Currently yes I have 1 Unknown game (was 4) so some seem to have been fixed I think. Hiding them manually works fine as a workaround.

Thanks