The Division 2 huge playtime stats

[brainvision]

Hi there, I had this issue with the official plugin as well. Basically the playtime stat for the Division 2 is simply unrealistic and weird: it's huge and it seems to go up and down for no reason as you can see:

My real playtime is 90 hours, as I can see from Ubisoft Connect page of TD2

This is my plugin log plugin-uplay-afb5a69c-b2ee-4d58-b916-f4cd75d4999a.log

[FriendsOfGalaxy]

@brainvision thanks for the report.

I found the problem with reported game time (plugin sends sum of Total Playtime and Daily Total Playtime instead of Total Playtime). This will be fixed in next release altogether with #27 (next week?).

But this is still not the problem root about crazy big gametime.

3 remaining issues:

• plugin sends over 9000h played hours, you claim you played 90
• Galaxy shows even more played hours
• Galaxy game time milestones are strange

So bunch of questions for you:

• do you use multiple devices with connected uplay plugin?
• if yes, is Ubisoft launcher installed on both?
• do you ever have different version of Division 2? Trial? Or maybe imported it from different plugin (like Epic)?
• do you own the game or played via ubisoft subscription?
• could you please share screenshot of all your Statistics for this game that are visible in Ubisoft Connect?

[brainvision]

thanks for reply and for your work; happy to be useful, somehow.. I'll test the new release when ready

so about your questions:

• nope Galaxy is installed only into one PC

• Yes I had.. being a TD fan I received the invite for TD2 Private Beta and Open Beta (two open if I recall correctly);

• I own the game

• yes of course, here you go: https://imgur.com/a/12ONnMG

In the screenshots I uploaded you can see a Daily Total Playtime: I don't know what it is.. maybe the simulated days passed in game? no idea but it's what maybe goes near the amount of time reported by Galaxy (I also uploaded an updated screenshot of Galaxy: the milestones stopped but the playtime it's very similar to that DTP value)

[FriendsOfGalaxy]

thanks

In the screenshots I uploaded you can see a Daily Total Playtime: I don't know what it is.. maybe the simulated days passed in game? no idea but it's what maybe goes near the amount of time reported by Galaxy

ah, interesting. If this is the case, then after Uplay plugin release the issue

plugin sends over 9000h played hours, you claim you played 90

should be fixed. If not, then we'll think again.

[FriendsOfGalaxy]

@brainvision regarding strange order of milestones displayed in Galaxy

Yes I had.. being a TD fan I received the invite for TD2 Private Beta and Open Beta (two open if I recall correctly)

do you see only one or more "releases" of the The Division in Galaxy? Multiple "releases" would look like: instaed of for singular "release"

[FriendsOfGalaxy]

@brainvision would you also like to test pre-release?

Just extract this uplay game time fixes pre-release.zip to C:\Users\mesco\AppData\Local\GOG.com\Galaxy\plugins\installed\uplay_afb5a69c-b2ee-4d58-b916-f4cd75d4999a (removing the previous content first) when Galaxy is closed. Then run Galaxy again. No need to reconnect the plugin.

[brainvision]

@FriendsOfGalaxy sorry for late reply

so you're saying I have to report the issue about playtime stat to ubisoft?

I only have one version shown for TD2, no beta no PST, no Vulkan version..

about the test version, thanks but it doesn't fix the milestone issue :( I also tested the latest version released two days ago and no luck..

[FriendsOfGalaxy]

No, I it is not an Ubisfot issue.

I only have one version shown for TD2, no beta no PST, no Vulkan version.. ok, good to know

Yeah, looks like the plugin cannot fix your milestone backward. Maybe GOG support could? Have you tired to reconnect the integration?

But how about the total gametime for this game. is it fixed in latest plugin version? Screenshot and/or logs appreciated.

[brainvision]

hi there, yes you're right I should have uploaded logs, my bad..

anyway.. something weird happened: now it shows correct info, simply put! I fear it's only temporarily since I did not play the game in the last week, so it didn't updated that Daily stats for some time and went back to correct playtime stat.. it's only my guess, maybe someone fixed something, I don't know.. also milestones are not messed anymore.. they only show one voice: reached 300 hours.. It's really the first time happening so I'm uploading the log plugin-uplay-afb5a69c-b2ee-4d58-b916-f4cd75d4999a.log

It showed that after trying to disconnect Ubisoft account and restart Galaxy.. the main window shows this

as I said I fear it can only be temp.. because UPlay shows nothing about the daily stats (I'm not even sure what they should track, weird they're not translated as the rest) I'll try to play the game later today, tomorrow and in the next days at least a few hours to check what happens, I didn't launch it in the last week, day less day more..

thank you for your dedication btw, I appreciate it ;)

[FriendsOfGalaxy]

@brainvision either we've fixed it in last plugin release (and there was some time needed for Galaxy to import data and change view) or Ubisoft has removed buggy Daily Total Playtime :P

Anyway - thanks for cooperation. I'm closing the issue, but if the problem is back, feel free to re-open.

[CyanMatter]

I found this closed issue when I was about to write a new issue on the exact same problem. The issue still persists.

It's the same for any game I have on Ubisoft Connect.

• Ubisoft Connect shows I've played The Division 2 for 71h. But the plugin noted 1346h30m.
• For Assassin's Creed Odyssey that's 84h against 117h18m.
• Assassin's Creed Origins has 55h against 121h37m.

Including my log too. Let me know if I can be of assistance. plugin-uplay-afb5a69c-b2ee-4d58-b916-f4cd75d4999a.log