Buddy Pairing stuck on offline

[RedOnHead]

I’ve tried multiple solutions on Reddit but have had no luck in getting the moon deck buddy under host selection to change from offline. I followed the guide to set it up and still no luck.

[FrogTheFrog]

Have you verified that Buddy is reachable from the web browser by specifying up and port?

Also try restarting SteamDeck just in case if you haven't already.

[RedOnHead]

I’m not sure what you mean. Where on the web browser am I suppose to be finding this information, sunshine? And I also don’t know what “up” is. That’s another problem, everything with this plugin is not specific enough on what to do for non tech savvy people, these instructions are all too vague.

[FrogTheFrog]

Sorry, I meant IP :roll_eyes:

Please enter this address into a web browser on the host PC: https://localhost:59999/apiVersion and then just paste a screenshot of what you see.

[RedOnHead]

All I’m getting is site can’t be reached

[FrogTheFrog]

Have you installed and started https://github.com/FrogTheFrog/moondeck-buddy ?

[RedOnHead]

Yes I just reinstalled and I still can’t reach the host

[FrogTheFrog]

Please paste the contents of the moondeckbuddy.log which is located in the installation directory near the exe file.

[RedOnHead]

[08:27:06.322] INFO buddy.utils: Log location: "C:/Users/young/AppData/Local/Programs/MoonDeckBuddy/bin/moondeckbuddy.log" [08:27:06.322] INFO buddy.main: startup. Version: 1.5.3 [08:27:06.323] INFO buddy.utils: Saving default settings to "C:/Users/young/AppData/Local/Programs/MoonDeckBuddy/bin/settings.json" [08:27:06.563] INFO buddy.server: Server started listening at port 59999 [08:27:06.563] INFO buddy.main: startup finished.

[FrogTheFrog]

So, if https://localhost:59999/apiVersion is unreachable my only guess is that a firewall or antivirus is blocking it somehow?

If you are using windows firewall, then I suggest to exit MoonDeckBuddy, go to the firewall settings an delete every entry for MoonDeckBuddy. Once you launch the MoonDeckBuddy again, there should be a pop-up window asking about firewall permissions, which you should accept.

[RedOnHead]

There was no entry blocking moondeckbuddy. I added rules for ports for moondeckbuddy and I am still having no luck.

[RedOnHead]

It is however no longer reachable, the page now says local host didnt send any data.

[FrogTheFrog]

In the settings.json file set the following option to: "logging_rules": "buddy.*.debug=true"

Then restart the Buddy. This will enable debug logs which will at least tell us if the Buddy is reached or not.

[FrogTheFrog]

It is however no longer reachable, the page now says local host didnt send any data.

But you have said "All I’m getting is site can’t be reached". So it was reachable before?

[RedOnHead]

Sorry meant to say it is no longer saying not reachable. Local host didn’t send any data is what it’s saying now.

[RedOnHead]

[09:21:40.558] INFO buddy.utils: Log location: "C:/Users/young/AppData/Local/Programs/MoonDeckBuddy/bin/moondeckbuddy.log" [09:21:40.559] INFO buddy.main: startup. Version: 1.5.3 [09:21:40.671] INFO buddy.server: Server started listening at port 59999 [09:21:40.671] INFO buddy.main: startup finished. [09:21:40.672] DEBUG buddy.shared: getAppName() >> "MoonDeckBuddy" [09:21:40.672] DEBUG buddy.shared: getLogDir() >> "C:/Users/young/AppData/Local/Programs/MoonDeckBuddy/bin" [09:21:40.672] DEBUG buddy.shared: getLogName() >> "moondeckbuddy.log" [09:21:40.673] DEBUG buddy.shared: getLogPath() >> "C:/Users/young/AppData/Local/Programs/MoonDeckBuddy/bin/moondeckbuddy.log" [09:21:40.673] DEBUG buddy.shared: getSettingsDir() >> "C:/Users/young/AppData/Local/Programs/MoonDeckBuddy/bin" [09:21:40.673] DEBUG buddy.shared: getSettingsName() >> "settings.json" [09:21:40.673] DEBUG buddy.shared: getSettingsPath() >> "C:/Users/young/AppData/Local/Programs/MoonDeckBuddy/bin/settings.json" [09:21:40.673] DEBUG buddy.shared: getAutoStartDir() >> "C:/Users/young/AppData/Roaming/Microsoft/Windows/Start Menu/Programs/Startup" [09:21:40.674] DEBUG buddy.shared: getAutoStartPath() >> "C:/Users/young/AppData/Roaming/Microsoft/Windows/Start Menu/Programs/Startup/MoonDeckBuddy.lnk" [09:21:40.674] DEBUG buddy.shared: getAutoStartExec() >> "C:/Users/young/AppData/Local/Programs/MoonDeckBuddy/bin/MoonDeckBuddy.exe" [09:21:40.674] DEBUG buddy.utils: Mapped "SecureProtocols" to 4 [09:21:40.674] DEBUG buddy.os: Steam exec path: "a:/steam/steam.exe" [09:21:40.675] DEBUG buddy.os: Steam is running! [09:21:40.675] DEBUG buddy.os: Handling Steam start.

[RedOnHead]

I don't know if it was allowing it in the firewall but I checked my deck to see if anything had changed and I'm now able to pair. I'd add something on the trouble shooting page saying if you cant pair try and allow it through the firewall.

[RedOnHead]

Only thing is when I try and put the pin in on sunshine its not connecting.

[FrogTheFrog]

Only thing is when I try and put the pin in on sunshine its not connecting.

Buddy will open a pop-up window when MoonDeck wants to pair. You need to enter the pin code into that window.

[FrogTheFrog]

If it does not appear, make sure you have installed the redistributables: https://learn.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist

[RedOnHead]

Alright finally got it, thank you for the help.

[FrogTheFrog]

I don't know if it was allowing it in the firewall but I checked my deck to see if anything had changed and I'm now able to pair. I'd add something on the trouble shooting page saying if you cant pair try and allow it through the firewall.

I will update the wiki

[FrogTheFrog]

Wiki is updated and I'm closing the issue as it has been resolved.