FrogTheFrog / moondeck

A plugin that makes it easier to manage your gamestream sessions from the SteamDeck.
GNU General Public License v3.0
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Moondeck / Buddy not working remotely #45

Closed ScraggyMcRaggy closed 8 months ago

ScraggyMcRaggy commented 8 months ago

When using a remote connection PC and Buddy status on Moondeck are both offline.

However when using the Moonlight app connection works fine and I can see that Buddy is running. Is Moondeck using unique network settings vs the Moonlight app?

Host - W11 PC Client - SD OLED

FrogTheFrog commented 8 months ago

Ugh, firewall maybe? Buddy uses a different port for communication outside Moonlight/Sunshine.

Check this: https://github.com/FrogTheFrog/moondeck/wiki/Troubleshooting#windowslinux-buddy-appears-offlinecannot-be-paired

ScraggyMcRaggy commented 8 months ago

I'm pretty sure Firewall is wide open for Buddy but I'll check once home. I'll also try port forwarding the buddy port.

ScraggyMcRaggy commented 8 months ago

Buddy port 5999 = Open Buddy = Firewall open Buddy Streamer = Firewall open

But still no luck. Status for PC and Buddy "offline" and can't access buddy direct via https://:59999/apiVersion

I was also the same person who had the issue with a miss-matched MAC address and fixed via the custom settings file. No idea if it's linked.

Either way, this isn't a deal breaker, but thought I would flag it to see if others have seen the same problem. If you need me to test anything just let me know.

FrogTheFrog commented 8 months ago

I would recommend you exit Buddy, go into Windows firewall and remove every entry for Buddy. Start it again and allow it via the Windows pop up.

I had this before with Windows where it doesn't really gives it the access to public network for whatever magical reason...

ScraggyMcRaggy commented 8 months ago

Didn't fix it unfortunately. Maybe this is just a network issue my side.

FrogTheFrog commented 8 months ago

Buddy port 5999 = Open Buddy = Firewall open Buddy Streamer = Firewall open

But still no luck. Status for PC and Buddy "offline" and can't access buddy direct via https://:59999/apiVersion

I was also the same person who had the issue with a miss-matched MAC address and fixed via the custom settings file. No idea if it's linked.

Either way, this isn't a deal breaker, but thought I would flag it to see if others have seen the same problem. If you need me to test anything just let me know.

Make sure that ports are correct as you misplelled them here

I would recommend to create some sort of random server on 59999. Maybe iperf3 server? Then would try to reach it from the internet. This would eliminate Buddy as the problem source and maybe give some other ideas.

ScraggyMcRaggy commented 8 months ago

Unless using UPnP I cannot access anything remotely. Confident this is due to double NAT. Basically, this is likely a local issue, not your issue.

FrogTheFrog commented 8 months ago

Unless using UPnP I cannot access anything remotely. Confident this is due to double NAT. Basically, this is likely a local issue, not your issue.

In that case I'm closing the issue.