Closed SOG-web closed 4 years ago
@SOG-web Thank you for reporting this. We are investigating.
@SOG-web What is your device and android version?
Android device
@SOG-web Can you share your device model number and android version?
model : Infinx X559C
Android version : 7.0
Hello
Thank you @SOG-web! We are investigating.
@SOG-web Can you upgrade to 1.10.3 and test if this is still happening. If so:
1) Does rotating your phone change the view orientation? 2) Does rotating your phone help bring the player fullscreen? 3) Does taping the fullscreen button (see the screenshot) help?
None of it is working
On landscape mode
Back to portrait mode
@SOG-web We've identified the issue and we are working to fix it. Thanks for your patience.
no problem
Thanks, the new version update is working
For documentation purposes, this has been fixed in 1.10.5
Before i updated the app to the new version i could use the full screen mode but after the update full screen mode did not work again
Before update
After update
Thanks