[Description of the issue]
VODs and streams will begin playing smoothly, but will quickly enter into a pattern of micro stutters that culminate in a freeze that lasts ~1 second, before returning to smooth playback. This pattern (smooth, stutters, freeze) repeats throughout, every 10-15 seconds or so. See here for a live example - https://youtu.be/jCQJO_WPx9Q
Pausing/rewinding/reloading does not fix the issue. It does not appear at the same of VODs, each time it is played. This happens for all VOD/streams - it is not specific to length, channel... etc. The device is connected by wired ethernet, and so this is not due to a wireless setup.
Stream quality/bitrate does not affect the issue, regardless of whether a specific bitrate or 'auto' is selected.
Audio stream is fine through out. The VOD/stream video/audio appears to remain synced during the issue.
Steps to Reproduce
[First step]
[Second step]
...
Expected behavior: [What was supposed to happen]
Smooth playback of VODs/streams.
Actual behavior: [What actually happened]
Regular pattern of stutters/freezes between gaps of smooth playback of VODs/streams.
Roku Model: [Model]
4200X
Roku Firmware Version: [Firmware version]
8.0.0 build 4143-04
Twitched Version: [Version number]
1.3 - build 1908
Additional Information
[Any other information related to the problem]
Can provide if requested.
Description
[Description of the issue] VODs and streams will begin playing smoothly, but will quickly enter into a pattern of micro stutters that culminate in a freeze that lasts ~1 second, before returning to smooth playback. This pattern (smooth, stutters, freeze) repeats throughout, every 10-15 seconds or so. See here for a live example - https://youtu.be/jCQJO_WPx9Q
Pausing/rewinding/reloading does not fix the issue. It does not appear at the same of VODs, each time it is played. This happens for all VOD/streams - it is not specific to length, channel... etc. The device is connected by wired ethernet, and so this is not due to a wireless setup.
Stream quality/bitrate does not affect the issue, regardless of whether a specific bitrate or 'auto' is selected.
Audio stream is fine through out. The VOD/stream video/audio appears to remain synced during the issue.
Steps to Reproduce
...
Expected behavior: [What was supposed to happen] Smooth playback of VODs/streams. Actual behavior: [What actually happened] Regular pattern of stutters/freezes between gaps of smooth playback of VODs/streams. Roku Model: [Model] 4200X Roku Firmware Version: [Firmware version] 8.0.0 build 4143-04 Twitched Version: [Version number] 1.3 - build 1908
Additional Information
[Any other information related to the problem] Can provide if requested.