Closed Vicnick31 closed 5 years ago
Same on
Same. Tried system restart, logout, and different local fetching/quality options; all streams stuck retrieving.
Are the Roku models provided the same models listed under the Settings > System > About
page?
Yes. It is a Roku TV
The model I provided is referred to as "TCL model" on the about page. It also says "Roku TV: 7104X".
I'm having this problem too. Could this be related to this recent rollout by Twitch? I'm thinking Twitched needs to be updated to handle these new type of streams with enforced ads. https://www.resetera.com/threads/adblocker-no-longer-effective-on-twitch-tv.105808/
Unfortunately our TCL Roku TV shipment has been delayed. We are not able to effectively investigate the issue until it arrives.
I've found that if i let it sit on retrieving for ~30 seconds, then hit back on the remote, then hit play again, it seems to work
Both the official Twitch channel and Twitched work for me again on my Roku TV 55R615.
Edit: The update is live.
There is an update that should fix the issue.
Twitched Zero Beta: https:// my.roku.com/add/G2PG5Q
Twitched Beta: https:// my.roku.com/add/GMMJX9
Describe the bug Stuck on retrieving screen. Never loads stream
To Reproduce Steps to reproduce the behavior:
Expected behavior Stays on black screen stating Retrieving and never loads stream
Screenshots If applicable, add screenshots to help explain the problem.
Roku (please complete the following information):